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Medical Office Coordinator

2 months ago

Covina, California, United States Five Star Physical Therapy Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Five Star Physical Therapy Inc. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Answering Phones: Respond to incoming calls in a professional and courteous manner, ensuring that patients receive timely and accurate information.
  • Scheduling Patients: Coordinate patient appointments, surgeries, and procedures, ensuring that schedules are up-to-date and accurate.
  • Insurance Verification: Verify patient insurance coverage, benefits, and eligibility, ensuring that patients receive the necessary care and services.
  • Taking Payments: Process patient payments, including copays, deductibles, and coinsurance, ensuring that all financial transactions are accurate and secure.
  • Filing: Maintain accurate and up-to-date patient records, ensuring that all medical and administrative information is secure and confidential.
Requirements
  • Professionalism: Demonstrate a high level of professionalism, courtesy, and respect in all interactions with patients, staff, and external partners.
  • Energy and Multitasking: Possess the energy and ability to multitask, prioritizing tasks and managing multiple responsibilities in a fast-paced environment.
  • Organization: Maintain accurate and up-to-date records, files, and schedules, ensuring that all administrative tasks are completed efficiently and effectively.
  • Insurance Experience: Possess some experience with insurance, including verification, billing, and claims processing.
  • Spanish Language Skills: Possess basic Spanish language skills, with the ability to communicate effectively with Spanish-speaking patients and staff.