Strategic Operations Manager

1 week ago


Asbury Park, New Jersey, United States The Millennium Group Full time
Associate Director - National Accounts

The Millennium Group is seeking a highly skilled Associate Director to lead our National Accounts team. As a key member of our senior leadership team, you will be responsible for managing the strategic operations of high-profile accounts and providing leadership in the absence of the Executive Director.

Key Responsibilities:

  • Strategic Operations: Develop and implement effective strategies to drive business growth and improve operational efficiency.
  • Leadership: Provide guidance and support to site leadership, ensuring seamless execution of business objectives.
  • Relationship Building: Foster strong relationships with business leaders, driving collaboration and mutual understanding.
  • Customer Support: Deliver exceptional customer service, ensuring high levels of satisfaction and site performance.
  • Operational Excellence: Monitor operating costs, identify areas for improvement, and implement cost-effective solutions.
  • Compliance: Ensure adherence to company policies and procedures, maintaining a culture of integrity and accountability.
  • Financial Management: Manage budget and control expenses, ensuring responsible financial stewardship.
  • Team Development: Hire, train, and develop staff, fostering a culture of growth and development.
  • Industry Knowledge: Stay up-to-date on industry trends, technologies, and innovations, applying knowledge to drive business success.

Requirements:

  • Leadership Experience: Minimum 5 years of leadership experience, with a proven track record of success.
  • Operational Expertise: Experience managing multiple locations for mail, shipping, and office services, with a strong understanding of operational efficiency.
  • Education: 4-year college degree preferred, with a focus on business, management, or a related field.
  • Interpersonal Skills: Strong interpersonal, communication, and problem-solving skills, with the ability to build and maintain effective relationships.

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