Customer Outreach Coordinator

6 days ago


Louisville, Kentucky, United States AI Group Full time
Job Description

We are seeking a highly motivated and customer-focused Community Outreach Representative to join our team at AI Group. As a Community Outreach Representative, you will play a critical role in expanding our AT&T campaign, which aims to provide local communities with accessible and affordable communication tools.

The successful candidate will be responsible for qualifying and enrolling potential prospects, assisting them through the sign-up process, and communicating with local community members directly. You will also be responsible for generating interest and excitement for AT&T products and services, and helping customers connect with our offerings.

Key Responsibilities:

  • Engage with prospective customers in the local community, educate them about AT&T's products and services, and assist them through the qualification and sign-up process
  • Qualify potential customers to determine their eligibility for specialized products
  • Drive a high level of self-generated lead activity to create a referral pipeline
  • Collaborate with fellow Community Outreach Representatives and the customer service team to learn best practices and develop streamlined outreach and marketing methods
  • Deliver an exceptional customer experience throughout the entire sign-up process, as well as continuing to offer support even after enrolled in the program
  • Actively contribute to a positive, engaging work environment by collaborating and maintaining professional, friendly relationships across all teams and departments

Requirements:

  • Associates degree in business, communications, or marketing is highly preferred, but not necessary
  • At least 1-2 years of customer service, sales, community involvement, or any other applicable experience
  • High level of emotional intelligence and superior communication skills
  • Professional, reliable, and genuine demeanor with a proven track record of building effective relationships with community members, co-workers, and clients
  • Entrepreneurial-minded with a high level of motivation and desire for growth
  • Highly attentive, excellent listener, and exceptional organizational and time management skills


  • Louisville, Kentucky, United States Aston Carter Full time

    Position Title: Outreach SpecialistRole Overview: The Outreach Specialist plays a crucial role in facilitating access to outreach benefits for the community. This position involves a variety of responsibilities aimed at ensuring effective enrollment assistance and support for individuals seeking outreach services.Training and Development: Engage in...


  • Louisville, Kentucky, United States Aston Carter Full time

    Position Title: Outreach SpecialistRole Overview: The Outreach Specialist plays a crucial role in facilitating access to outreach benefits for individuals in need. This position involves a variety of responsibilities aimed at ensuring effective enrollment assistance and support.Training and Development: Engage in comprehensive training and certification...


  • Louisville, Kentucky, United States Aston Carter Full time

    Job Title: Outreach SpecialistJob DescriptionAs an Outreach Specialist, you will play a vital role in facilitating access to essential benefits for the community. Your responsibilities will include: 1. Engaging in training and certification initiatives to thoroughly understand the various outreach benefits available. 2. Independently arranging and executing...


  • Louisville, Kentucky, United States Aston Carter Full time

    Job Title: Outreach SpecialistJob DescriptionAs an Outreach Specialist, your responsibilities will include:1. Engaging in training and certification programs to acquire a comprehensive understanding of outreach benefits.2. Scheduling and facilitating enrollment assistance at various designated locations independently.3. Assisting individuals as they enroll...


  • Louisville, Kentucky, United States Aston Carter Full time

    Job Title: Outreach SpecialistJob DescriptionAs an Outreach Specialist, you will engage in various training and certification initiatives to acquire comprehensive knowledge of outreach benefits. Your responsibilities will include: 1. Independently organizing and executing enrollment assistance at specified venues.2. Assisting individuals as they register or...


  • Louisville, Kentucky, United States Voices of Hope Lexington Inc Full time

    POSITION SUMMARYVoices of Hope – Lexington, Inc. is a dedicated non-profit organization focused on supporting individuals affected by substance use disorders. Our mission is to foster an inclusive environment that embraces all recovery pathways, aiming to diminish stigma and demonstrate that recovery is achievable for everyone. We prioritize diversity and...


  • Louisville, Kentucky, United States Elite Staffing Inc. Full time

    Office Coordinator Staffing and Customer Service Specialist Key Responsibilities:Conducting outreach calls to prospective candidatesPerforming quick and precise data entry tasks Required Qualifications:Intermediate proficiency in computer applicationsPositive demeanor and self-assured attitudePreferred experience of at least 1 year in staffing or dispatch...


  • Louisville, Kentucky, United States International Friendships, Inc. Full time

    Position OverviewAbout International Friendships, Inc. (IFI):At IFI, we strive to create a welcoming environment for international students, fostering connections and sharing the message of Christ through genuine relationships. Our mission is to engage with diverse cultures and provide support to those far from home.Role Expectations:This position offers...


  • Louisville, Kentucky, United States Aston Carter Full time

    Position Title: Enrollment Outreach SpecialistRole Overview: As an Enrollment Outreach Specialist, your primary responsibility will be to facilitate the enrollment process for individuals seeking Qualified Health Plans (QHP), insurance affordability programs, and various public assistance initiatives. This position requires comprehensive training and...


  • Louisville, Kentucky, United States Voices of Hope Lexington Inc Full time

    POSITION SUMMARYVoices of Hope – Lexington, Inc. is a dedicated non-profit organization focused on recovery support for individuals impacted by substance use disorders. Our mission is to foster an inclusive environment that embraces all recovery pathways, aiming to diminish stigma and affirm that recovery is attainable for everyone. We prioritize diversity...


  • Louisville, Kentucky, United States Goodwill Kentucky Full time

    About the RoleGoodwill Kentucky is seeking a skilled Violence Intervention Specialist to join our team in a critical role that requires a deep understanding of the community and the ability to engage with individuals involved in conflicts.Key ResponsibilitiesConduct street outreach in targeted community settings to prevent and mitigate violent...


  • Louisville, Kentucky, United States Feeders Pet Supply Full time

    Job Description**Job Summary:**We are seeking a highly motivated and organized Marketing and Event Coordinator to join our team at Feeders Pet Supply. As a Marketing and Event Coordinator, you will be responsible for planning and executing promotional events, managing sponsorship and donation requests, and coordinating volunteers to work and assist in...


  • Louisville, Kentucky, United States Protegis Full time

    **Job Summary:**The Customer Service Coordinator will play a vital role in ensuring exceptional customer experiences for Protegis customers. This position is responsible for coordinating self-performed work by certified technicians, providing administrative support, and maintaining high levels of interaction and engagement with customers, technicians, and...


  • Louisville, Kentucky, United States Elite Staffing Inc. Full time

    Office Coordinator Staffing Coordinator / Customer Service Coordinator Key Responsibilities:Conducting outreach calls to prospective candidatesPerforming efficient and precise data entry tasks Required Qualifications:Intermediate proficiency in computer applicationsPositive attitude and self-assured demeanorAt least 1 year of experience in staffing or...


  • Louisville, Kentucky, United States Marshalls Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front of store team, you will be responsible for promoting an excellent customer experience and leading by example in providing prompt, courteous customer service.Key Responsibilities:Creates a positive...


  • Louisville, Kentucky, United States Bear Paddle Services Full time

    The role of the Customer Service Coordinator is centered around enhancing the experience of families, ensuring a joyful atmosphere, and demonstrating effective sales techniques for swim lesson enrollments. This position serves as the primary information hub for all offerings at Bear Paddle Services. Responsibilities include guiding families through facility...


  • Louisville, Kentucky, United States Lantech Full time

    Position Title: Service CoordinatorSchedule: Monday-Friday 8am-5pm in the officeAbout Us:Lantech is a global leader in stretch wrapping technology, renowned for our innovative solutions and high-performance machinery. Our expertise extends to robust case and tray handling equipment, with our products utilized worldwide and supported in various languages.Role...


  • Louisville, Kentucky, United States Benevis Full time

    Position OverviewCompany: BenevisRole: Orthodontic Patient CoordinatorSchedule: Full Time, Monday - Thursday 7:45am - 5:00 pmAt Benevis, we are dedicated to enhancing the well-being of our communities by delivering exceptional dental care. Our mission is to ensure that every individual has access to affordable and quality orthodontic services, contributing...


  • Louisville, Kentucky, United States Voices of Hope Lexington Inc Full time

    POSITION SUMMARYVoices of Hope – Lexington, Inc. is a dedicated non-profit organization focused on fostering recovery from substance use disorders. Our mission is to create an inclusive environment that embraces all recovery pathways, aiming to diminish stigma and promote the belief that recovery is attainable for everyone. We are committed to diversity...


  • Louisville, Kentucky, United States Benevis Full time

    Position Overview: As an Orthodontic Patient Coordinator at Benevis, you will play a vital role in enhancing the patient experience within our dental practices. Employment Type: Full TimeWorking Hours: Monday to Thursday, 7:45 AM to 5:00 PMAbout Us: At Benevis, we are dedicated to transforming lives through quality dental care, creating over a million smiles...