Customer Service Coordinator

2 months ago


Louisville, Kentucky, United States Bear Paddle Services Full time

The role of the Customer Service Coordinator is centered around enhancing the experience of families, ensuring a joyful atmosphere, and demonstrating effective sales techniques for swim lesson enrollments. This position serves as the primary information hub for all offerings at Bear Paddle Services. Responsibilities include guiding families through facility tours, converting prospective leads into enrollments, managing schedules, promoting program offerings, and addressing inquiries.


Key Responsibilities
  • Commit to providing a safe, enjoyable, and results-oriented family experience.
  • Uphold a secure, clean, and welcoming environment.
  • Foster a positive atmosphere for both customers and team members.
  • Deliver high-quality customer service and possess comprehensive knowledge of all program offerings.
  • Communicate effectively and courteously through various channels including phone, email, and face-to-face interactions.
  • Conduct facility tours and assist families in navigating the premises.
  • Engage in prospect lead follow-ups and sales calls to boost student enrollment.
  • Perform daily operational tasks while adhering to the Quarter Curriculum with a specific week-by-week focus.

The Customer Service Coordinator reports directly to the Swim School Manager and the Customer Service & Sales Manager.


Qualifications
  • Background check is mandatory.
  • Must demonstrate consistency and reliability.
  • Strong customer service skills and effective verbal communication are essential.
  • Availability to work evenings and weekends is required.
  • Preferred: 2+ years of experience in administration or sales.

Benefits
  • 401k, medical, and dental insurance for full-time employees.
  • Complimentary swim lessons for immediate family members.
  • Starting pay rate of $14/hour.
  • Consistent work schedules.
  • Opportunities for career advancement.


  • Louisville, Kentucky, United States Cunningham Door Full time

    Job Title: Customer Service CoordinatorCunningham Door and Window, a leading door company in Louisville, is seeking a Customer Service Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring smooth office functioning and providing top-notch customer service.Key Responsibilities:Greet visitors and customers...


  • Louisville, Kentucky, United States Protegis Full time

    Job Overview:The Customer Service Coordinator will play a crucial role in ensuring exceptional customer experiences for Protegis customers. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Coordinate work performed by technicians in various disciplinesCreate...


  • Louisville, Kentucky, United States GarageCo Intermediate LLC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Dispatcher/Office Coordinator to join our team at GarageCo Intermediate LLC. As the backbone of our operations, you will ensure smooth office functioning and deliver exceptional customer service.This is a unique opportunity to work in a fast-paced environment, interacting with customers, and...


  • Louisville, Kentucky, United States Cunningham Door Full time

    Job SummaryWe are seeking a highly organized and customer-focused Dispatcher/Office Coordinator to join our team at Cunningham Door and Window. This role is responsible for ensuring smooth office operations, providing exceptional customer service, and maintaining accurate records.The ideal candidate will have excellent interpersonal and communication skills,...


  • Louisville, Kentucky, United States State Farm Insurance Full time

    We are seeking a highly skilled and dedicated Customer Service Liaison Coordinator to join our team at State Farm Insurance. As a key member of our staff, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and processing policy changes.In this role, you will work closely with team members to ensure...


  • Louisville, Kentucky, United States Len The Plumber Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Dispatch Service Representative. As a key member of our customer service operations, you will be responsible for handling inbound service calls, scheduling and prioritizing service calls, and providing timely and professional confirmation of service arrival...


  • Louisville, Kentucky, United States Derby Fabricating Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Derby Fabricating Solutions. As a key member of our customer service team, you will be responsible for scheduling customer orders for production and shipment.Key ResponsibilitiesMonitor customer orders to ensure timely and accurate...


  • Louisville, Kentucky, United States Tom Drexler Plumbing Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Dispatch Service Representative.As a key member of our customer service operations, you will be responsible for handling inbound service calls, scheduling and prioritizing service calls, and providing timely and professional confirmation of service arrival...


  • Louisville, Kentucky, United States Derby Fabricating Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Derby Fabricating Solutions.The successful candidate will be responsible for scheduling customer orders for production and shipment, ensuring timely and accurate delivery of products.Key Responsibilities:Monitor customer orders to ensure...


  • Louisville, Kentucky, United States Derby Fabricating Solutions, LLC Full time

    As a key member of the Derby Fabricating Solutions, LLC team, the Customer Service Representative will be responsible for scheduling customer orders for production and shipment. Key responsibilities include:Order MonitoringMonitor customer orders to ensure timely and accurate processing.Order EntryEnter customer orders into the system, ensuring accuracy and...


  • Louisville, Kentucky, United States Derby Fabricating Solutions Full time

    **Job Summary**At Derby Fabricating Solutions, we are seeking a highly organized and detail-oriented Customer Service Representative to assume the responsibilities of scheduling customer orders for production and shipment. This role is critical to ensuring timely and accurate delivery of our products.**Key Responsibilities:**Monitor customer orders to ensure...

  • Service Coordinator

    2 weeks ago


    Louisville, Kentucky, United States TalentBurst Full time

    Job Title: Service Coordinator We are seeking a highly skilled Service Coordinator to join our team at TalentBurst. Job Summary: As a Service Coordinator, you will be responsible for scheduling jobs for technicians, ordering parts, and communicating with customers on the status of jobs. You will also be responsible for writing quotes for job completion...

  • Service Coordinator

    2 weeks ago


    Louisville, Kentucky, United States TalentBurst Full time

    Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at TalentBurst.Key Responsibilities:Answering customer inquiries and resolving issues in a timely and professional mannerScheduling jobs for technicians and coordinating logisticsOrdering parts and materials as neededCommunicating...


  • Louisville, Kentucky, United States All Ways Caring HomeCare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Supervisor/Human Resources Recruitment Coordinator to join our team at All Ways Caring HomeCare. This role is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying...


  • Louisville, Kentucky, United States Service Corporation International Full time

    Funeral Services AssistantAt Service Corporation International, we're dedicated to helping families celebrate the lives of their loved ones. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients.Key Responsibilities:Prepare for services, including setting up floral...


  • Louisville, Kentucky, United States Service Corporation International Full time

    Funeral Services AssistantAt Service Corporation International, we're dedicated to celebrating lives and honoring those who have passed. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.Key Responsibilities:Prepare for services, including setting...


  • Louisville, Kentucky, United States Container Port Group Full time

    Customer Service CoordinatorJob SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at ContainerPort Group. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.Key...


  • Louisville, Kentucky, United States Marshalls Full time

    Customer Experience CoordinatorWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and...


  • Louisville, Kentucky, United States Marshalls Full time

    Job Title: Customer Experience CoordinatorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key...


  • Louisville, Kentucky, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our front of store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreates a...