Client Support Specialist
2 weeks ago
Job Title: Customer Engagement Associate
Are you dedicated to delivering outstanding customer experiences? As a Customer Engagement Associate at Matheson Tri-Gas, you will be essential in assisting clients, managing orders, and showcasing our offerings.
Key Responsibilities:- Provide support to customers through various channels including in-person, phone, and online interactions
- Manage order processing and account handling
- Follow up on potential leads to enhance sales performance
- Assist in product merchandising and promotional activities
- Inform customers about product features and advantages
- Effectively juggle multiple tasks in a fast-paced setting
- Deliver exceptional customer service
- Support the external sales team as needed
- Occasionally take on leadership responsibilities in the absence of management
- Proficient in email communication, Microsoft Word, and Excel
- Basic mathematical abilities
- Adherence to safety protocols
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