Client Support Specialist

2 weeks ago


Hershey, Pennsylvania, United States Matheson Tri-Gas Full time

Job Title: Customer Engagement Associate

Are you dedicated to delivering outstanding customer experiences? As a Customer Engagement Associate at Matheson Tri-Gas, you will be essential in assisting clients, managing orders, and showcasing our offerings.

Key Responsibilities:
  • Provide support to customers through various channels including in-person, phone, and online interactions
  • Manage order processing and account handling
  • Follow up on potential leads to enhance sales performance
  • Assist in product merchandising and promotional activities
  • Inform customers about product features and advantages
  • Effectively juggle multiple tasks in a fast-paced setting
  • Deliver exceptional customer service
  • Support the external sales team as needed
  • Occasionally take on leadership responsibilities in the absence of management
Qualifications:
  • Proficient in email communication, Microsoft Word, and Excel
  • Basic mathematical abilities
  • Adherence to safety protocols
Matheson Tri-Gas is an Equal Opportunity Employer committed to fostering diversity and inclusion. We welcome candidates from all backgrounds without discrimination based on race, color, religion, gender, nationality, disability, or veteran status.

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