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Client Relations Specialist

2 months ago

Hershey, Pennsylvania, United States Matheson Tri-Gas Full time

Job Title: Customer Engagement Coordinator

Are you dedicated to delivering outstanding customer experiences? As a Customer Engagement Coordinator at Matheson Tri-Gas, you will be essential in assisting clients, managing orders, and showcasing our offerings.

Key Responsibilities:
  • Provide assistance to customers through various channels including in-person, phone, and online
  • Manage order processing and account handling
  • Follow up on potential leads to enhance sales performance
  • Support product merchandising and promotional activities
  • Inform customers about product features and advantages
  • Effectively juggle multiple tasks in a fast-paced setting
  • Deliver exceptional customer service consistently
  • Assist the external sales team as needed
  • Occasionally take on leadership responsibilities in the absence of site management
Qualifications:
  • Familiarity with email, Microsoft Word, and Excel applications
  • Basic arithmetic skills
  • Adherence to safety protocols
Matheson Tri-Gas is an Equal Opportunity Employer committed to fostering diversity and inclusion. We welcome applicants from all backgrounds without discrimination based on race, color, religion, gender, nationality, disability, or veteran status.