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Client Relations Specialist

2 months ago

Hershey, Pennsylvania, United States Matheson Tri-Gas Full time

Position: Customer Support Coordinator

Are you dedicated to delivering outstanding customer care? As a Customer Support Coordinator at Matheson Tri-Gas, you will be essential in assisting clients, managing orders, and showcasing our offerings.

Key Responsibilities:
  • Engage with customers through various channels including in-person, phone, and online
  • Manage order processing and account inquiries
  • Follow up on potential sales opportunities to enhance revenue
  • Assist in product merchandising and promotional activities
  • Inform customers about product features and advantages
  • Effectively juggle multiple tasks in a fast-paced setting
  • Deliver superior customer service consistently
  • Provide support to the external sales team
  • Occasionally take on leadership roles in the absence of management
Qualifications:
  • Proficient in email communication, Microsoft Word, and Excel
  • Basic mathematical skills
  • Adherence to safety protocols
Matheson Tri-Gas is an Equal Opportunity Employer committed to fostering diversity and inclusion. We appreciate candidates from all backgrounds without regard to race, color, religion, gender, nationality, disability, or veteran status.