Administrative Support Specialist

2 weeks ago


Springfield, Illinois, United States Southern Illinois University School of Medicine Full time
Salary: $21.97 Hourly

Location: Springfield, IL

Job Type: Civil Service

Department: SIU HealthCare Patient Business Services-SMS

Division: Administration

FLSA: Determined by Position

Bargaining Unit: AFSCME Local 370

Shift: Days

Exempt or Non-Exempt: Non-Exempt

Position Overview

This role is designed to offer comprehensive support to the Director and administrative personnel within the Patient Business Services of SIU Medicine.

Key Responsibilities

Administrative Functions (55%)
  1. Assist the Director of Patient Business Services and other administrative personnel within the unit.
  2. Manage confidential meetings and employee documentation, including hiring, salary, evaluations, and disciplinary actions.
  3. Draft letters and memoranda that often contain sensitive information as required.
  4. Type documents from drafts or dictation, including procedures, policies, and correspondence to patients and staff.
  5. Prepare for onboarding and desk audits by completing necessary Personnel/Budget forms and scheduling interviews.
  6. Maintain an organized appointment calendar for the Director, coordinating meetings and necessary materials.
  7. Process civil service, semi-monthly payroll, and fringe benefits for the department.
  8. Oversee inventory of PBS forms and clinic billing documents, distributing them as needed.
  9. Address building-related issues promptly and submit work orders as necessary.
  10. Assist in the annual inventory and location certification by tracking office equipment and completing required documentation.
  11. Organize and maintain orderly files, ensuring compliance with the records disposal schedule.
  12. Answer and screen telephone calls, taking accurate messages for the Director and administrative staff.
  13. Receive, sort, and distribute incoming mail and reports.
  14. Perform copying and document duplication as required.
  15. Coordinate breakroom maintenance schedules.
  16. Update Emergency Evacuation rosters for PBS staff.

Report Management (20%)
  1. Create monthly trend reports, comparative aging, and lag reports for various departments upon request.
  2. Input data into spreadsheets using Excel and Access.
  3. Distribute routine weekly reports to clinic staff as needed.

Fiscal Responsibilities (20%)
  1. Act as the Departmental Card Manager for Patient Business Services, reconciling all P-card transactions.
  2. Manage inventory and order office supplies as necessary.
  3. Prepare purchase requisitions and invoices for unit orders.
  4. Complete miscellaneous purchasing forms as required.
  5. Request price quotes from vendors as needed.
  6. Coordinate Casual Day activities, including poster displays and fund collection.
  7. Handle travel arrangements for training, including registration and accommodations.

Additional Duties (5%)
Other responsibilities as assigned.

Qualifications
  1. High school diploma or equivalent.
  2. Two years of relevant work experience comparable to the third level of this series.

Supplemental Information
This position is part of an organization committed to optimizing health through education, patient care, research, and community service. Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer, providing equal opportunities for all qualified individuals.

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