Event Service Specialist

1 week ago


Milwaukee, Wisconsin, United States The Bartolotta Restaurants Full time

Company Overview:
The Bartolotta Restaurants is a distinguished dining and catering establishment co-founded by renowned restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since its inception in 1993, The Bartolotta Restaurants has evolved into the leading culinary brand in the Greater Milwaukee area, delivering exceptional service and cuisine through a diverse array of 17 unique restaurants and catering venues. As a progressive and esteemed organization, we also contribute to our community through Care-a-lotta, a philanthropic initiative that supports various nonprofit organizations throughout Milwaukee.

Commitment to Excellence:
At The Bartolotta Restaurants, we prioritize excellence in every facet of our operations, from the quality of our ingredients to the level of service we provide daily in our dining establishments and catering services. Our team members are our most valuable asset, and we recognize that our success is a direct result of their dedication and hard work.

Position Overview - Banquet Server:
Direct Supervisor: General Manager, Management Team

Job Summary:
The Banquet Server plays a crucial role in the execution of banquet events, including setting up venues, serving guests, and assisting with event clean-up to ensure client satisfaction.

Key Responsibilities:

  • Prepare and dismantle food and beverage setups for catered events.
  • Assist in food preparation for daily operations and scheduled events.
  • Serve food and beverages to guests, vendors, and hosts during events.
  • Support event coordination, including table arrangements, place settings, and serving areas.
  • Help with post-event clean-up, ensuring all items such as plates, silverware, glassware, linens, and waste are properly managed.
  • Return catering items to the kitchen after events.
  • Generate food and product labels and signage for buffet displays.
  • Stay informed about upcoming catering events and orders.
  • Maintain a polished and professional appearance in uniform.
  • Communicate effectively with guests and management to accommodate last-minute requests.
  • Collaborate with the Catering Director and Chefs as needed.
  • Availability to work weekends, late evenings, and holidays is essential due to the nature of the business.

Qualifications:
Required Skills:
  • Outstanding interpersonal and customer service abilities.
  • Strong organizational skills with the capacity to accurately take and place food and beverage orders.
  • Proficient in operating point-of-sale systems.
Education and Experience:
  • Minimum age of sixteen years (must be at least 21 years old to serve alcoholic beverages).
  • Prior experience in a serving role is preferred.
  • Completion of a restaurant training course is required.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Capable of lifting, balancing, and carrying trays of food weighing up to 25 pounds.


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