Event Service Specialist

1 week ago


Milwaukee, Wisconsin, United States The Bartolotta Restaurants Full time

Company Overview:
The Bartolotta Restaurants is a renowned dining and catering establishment co-founded by restaurateur Joe Bartolotta and two-time James Beard Award-winning Chef Paul Bartolotta. Since its inception in 1993, the organization has evolved into the leading culinary brand in the Greater Milwaukee area, providing exceptional service and gourmet cuisine across a diverse array of 17 unique restaurants and catering venues. As a progressive and respected entity, we are dedicated to giving back to our community through Care-a-lotta, a philanthropic initiative that supports various nonprofit organizations throughout Milwaukee.

Position Overview - Banquet Server
Direct Supervisor: General Manager, Management Team

Role Summary:
The Banquet Server plays a crucial role in the setup and execution of banquet events, ensuring a seamless experience for guests by carrying trays, serving food and beverages, and assisting with event cleanup to meet client expectations.

Key Responsibilities:

  • Prepare and dismantle food and beverage setups for catered events.
  • Assist in food preparation for daily operations and scheduled events.
  • Serve food and beverages to event attendees, vendors, and hosts.
  • Support event coordination including table arrangements, place settings, and service areas.
  • Facilitate event cleanup, both on-site and off-site, ensuring all items are collected and disposed of properly.
  • Help transport catering items back to the kitchen.
  • Generate food and product labels and signage for buffet presentations.
  • Stay informed about upcoming catering events and orders.
  • Maintain a professional appearance and adhere to uniform standards.
  • Communicate effectively with guests and management to accommodate last-minute requests.
  • Collaborate with the Catering Director and Chefs as needed.
  • Availability to work weekends, late evenings, and holidays as required by the business.
Qualifications:
Essential Skills:
  • Outstanding interpersonal and customer service abilities.
  • Strong organizational skills with attention to detail in food and beverage orders.
  • Proficient in operating point-of-sale systems.
Education and Experience:
  • Minimum age of sixteen years (must be at least 21 to serve alcoholic beverages).
  • Prior experience in a serving role is preferred.
  • Completion of a restaurant training program is required.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Capability to lift, balance, and carry trays of food weighing up to 25 pounds.


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