Guest Services Coordinator

2 weeks ago


Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full time
Guest Services Coordinator Job Overview

We are looking for a courteous and professional Guest Services Coordinator to become a vital part of our team, managing all facets of guest accommodations at our esteemed establishment. Your key duties will encompass greeting incoming guests, overseeing reservations, and offering comprehensive information regarding our facilities, pricing, and services.

About Our Organization

As a prominent entity in the hospitality sector, Hilton Garden Inn Airport Indianapolis is recognized for its outstanding workplace culture and superior service. Our dedication to our employees is evident in our foundational principles of Respect, Integrity, Service, and Excitement (RISE). We firmly believe that a satisfied team translates to exceptional service for our patrons.

Employee Benefits

  • Health Insurance
  • Comprehensive Medical, Dental, and Vision Plans
  • Paid Time Off (PTO)
  • Employee Discounts
  • Employee Support Programs
  • 401K Retirement Plan with Matching Contributions
  • Life Insurance Coverage
  • Referral Incentive Program

Key Responsibilities

  • Facilitate the check-in and check-out process for guests
  • Manage online and telephone bookings
  • Assist guests with payment options and credit card validation
  • Gather guest information and allocate rooms accordingly
  • Provide detailed information about the hotel, room options, pricing, and amenities
  • Address guest concerns swiftly and professionally
  • Collaborate with housekeeping to ensure rooms are pristine and well-stocked
  • Oversee group bookings and special arrangements for VIP guests
  • Promote additional services and amenities
  • Maintain accurate records of bookings and payments

Qualifications

  • Previous experience in a similar position
  • Proficiency with hotel reservation systems
  • Exceptional customer service and communication skills
  • Strong organizational capabilities

Our Commitment

We take pride in being an equal opportunity employer that champions diversity and inclusivity within the workplace. Our organization is dedicated to fostering a positive and supportive atmosphere for all employees.



  • Indianapolis, Indiana, United States European Wax Center - Indianapolis Full time

    Join Our Team at European Wax CenterWe are excited to welcome new members to our team as we continue to provide exceptional service in the beauty industry. As a Guest Services Coordinator, you will be an integral part of our operations, ensuring that every guest has a memorable experience.About Us: European Wax Center is a premier waxing franchise known for...


  • Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full time

    Thank you for considering the Guest Services Coordinator position with Hilton Garden Inn.We are looking for a personable individual to become a part of our team and manage various elements of guest services.Key Responsibilities:Facilitate check-in and check-out proceduresOversee reservation managementOffer assistance and information to guestsAddress customer...


  • Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full time

    Thank you for considering the Guest Services Coordinator position with Hilton Garden Inn.We are looking for a welcoming and enthusiastic individual to become a part of our team and manage various elements of guest services.Key Responsibilities:Facilitate check-in and check-out proceduresOversee reservation managementOffer assistance and information to...


  • Indianapolis, Indiana, United States European Wax Center - Indianapolis Full time

    Join Our Team at European Wax CenterWe are excited to announce an opening for a Guest Services Coordinator at European Wax Center, a premier waxing franchise in the beauty industry.As a local business led by a passionate female entrepreneur with extensive experience in the beauty field, we are committed to creating a professional and uplifting workplace that...


  • Indianapolis, Indiana, United States Half Liter BBQ and Beer Hall Full time

    Job OverviewBecome a valued member of our vibrant atmosphere at Half Liter BBQ and Beer Hall, where you can earn $8/hr plus a share of tips. We seek individuals with some weekday and weekend availability, making it an ideal position for students returning to their studies.Key ResponsibilitiesAs a host, your primary duty is to ensure that every guest is...


  • Indianapolis, Indiana, United States European Wax Center - Indianapolis Full time

    Join Our Team at European Wax CenterWe are excited to welcome new talent to our team at European Wax Center, a premier waxing franchise in the beauty industry. As a Guest Services Representative, you will be integral in providing an outstanding experience for our clients.At European Wax Center, we pride ourselves on being a locally owned business led by a...


  • Indianapolis, Indiana, United States Half Liter BBQ and Beer Hall Full time

    Job OverviewBecome a vital part of our lively atmosphere at Half Liter BBQ and Beer Hall, where you can earn $8/hr plus a share of tips. Flexibility for weekday and weekend shifts is required, making it an ideal opportunity for students returning to school.Key ResponsibilitiesAs a host, your primary duty is to ensure that every guest is welcomed warmly and...


  • Indianapolis, Indiana, United States Half Liter BBQ and Beer Hall Full time

    Job OverviewBecome a vital part of our lively atmosphere at Half Liter BBQ and Beer Hall, earning $8/hr plus a share of tips. Flexibility for weekday and weekend shifts is necessary. This role is ideal for students returning to their studies.Key ResponsibilitiesAs a host, your primary duty is to ensure that our patrons feel welcomed and enjoy a memorable...


  • Indianapolis, Indiana, United States Remington Hotels Full time

    Welcome to Remington Hotels Position Overview Key Responsibilities: Warmly welcome and assist patrons during their arrival and departure at the hotel. Accurately process all financial transactions, including billing and cash handling. Efficiently manage bookings, room assignments, and special guest requests. Stay informed about hotel pricing,...


  • Indianapolis, Indiana, United States Planet Fitness Full time

    Planet Fitness - Guest Services AssociateThe Guest Services Associate plays a crucial role in fostering a friendly environment for all Planet Fitness members, prospective members, and visitors by providing outstanding customer support.Key Responsibilities:Greet and assist members, prospective members, and visitors with a warm and welcoming demeanor.Handle...


  • Indianapolis, Indiana, United States Fairfield Inn - Prominence Hospitality Group Full time

    Position OverviewIf you have a passion for providing exceptional service and are seeking a workplace that encourages professional growth, we have an exciting opportunity at Fairfield Inn & Suites.About Prominence Hospitality:We prioritize our team members and are committed to fostering your career. Our company culture is characterized by inclusivity, growth,...


  • Indianapolis, Indiana, United States Fairfield Inn - Prominence Hospitality Group Full time

    Position OverviewIf you are enthusiastic about providing exceptional service and seeking a workplace that fosters professional growth, consider this opportunity with Fairfield Inn & Suites.About Prominence Hospitality:We prioritize our employees and are committed to enhancing your career. Our company culture is characterized by inclusivity, growth,...


  • Indianapolis, Indiana, United States Remington Hotels Full time

    Welcome to Remington Hotels Position Overview Key Responsibilities: Warmly welcome and assist visitors during their check-in and check-out experiences. Accurately process all financial transactions, including billing and cash management. Efficiently handle bookings, room assignments, and guest requests with professionalism. Stay informed about...


  • Indianapolis, Indiana, United States RMH Franchise Corporation Full time

    **Job Summary**The Host/Hostess is a vital member of our restaurant team, responsible for providing exceptional guest service and ensuring a positive dining experience for all patrons. As a Host/Hostess, you will be the first point of contact for guests, setting the tone for their visit and creating a warm and welcoming atmosphere.**Key...


  • Indianapolis, Indiana, United States Aramark Full time

    Job OverviewAramark is seeking a skilled and customer-focused individual to join our team as a Server. As a Server, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our food service operations.Key ResponsibilitiesServing Excellence: Provide prompt and attentive service to guests, ensuring their needs are...


  • Indianapolis, Indiana, United States Remington Hotels Full time

    Welcome to Remington Hotels Position Overview Key Responsibilities: Warmly welcome and assist visitors during their check-in and check-out processes. Accurately manage all financial transactions, including posting charges and handling cash with precision. Efficiently oversee reservations, room assignments, and special requests with...


  • Indianapolis, Indiana, United States Newpoint Services Full time

    Job OverviewAs a Project Services Coordinator, your primary role will involve delivering services across various domains, including:Sanitation ServicesApplication of sanitizing agents to surfaces such as walls, floors, doors, and frequently touched items like phones and keyboards. Comprehensive training and necessary personal protective equipment (PPE) will...


  • Indianapolis, Indiana, United States University of Indianapolis Full time

    Student Services CoordinatorIndianapolis, IN 46227Deadline: Open until filledEmployment: Full-time, Non-exemptPay: Depends upon skills and experienceDepartment: Registrar's OfficeExperience: Entry-LevelJob DescriptionThe Registrar's Office of the University of Indianapolis is seeking applicants for a Student Services Coordinator. The Student Services...


  • Indianapolis, Indiana, United States Marietta Financial Services, Inc. Full time

    Position OverviewBenefits:Retirement plan/matchHealth insuranceOpportunities for career growthPaid time offMarietta Financial Services, Inc. is seeking a dedicated client services coordinator to support our dynamic team. This role encompasses a range of tasks that require exceptional organizational abilities and a proactive approach. We are in search of a...


  • Indianapolis, Indiana, United States Marietta Financial Services, Inc. Full time

    Position OverviewBenefits:Retirement plan/matchHealth insuranceOpportunities for career growthPaid time offMarietta Financial Services, Inc. is seeking a dedicated client services coordinator/administrative support associate to join our dynamic team. This role encompasses a range of tasks and demands exceptional organizational abilities. We are in search of...