Guest Services Coordinator

2 weeks ago


Indianapolis, Indiana, United States Half Liter BBQ and Beer Hall Full time
Job Overview

Become a valued member of our vibrant atmosphere at Half Liter BBQ and Beer Hall, where you can earn $8/hr plus a share of tips. We seek individuals with some weekday and weekend availability, making it an ideal position for students returning to their studies.

Key Responsibilities

As a host, your primary duty is to ensure that every guest is welcomed warmly and enjoys a pleasant experience from the moment they arrive. Your responsibilities will include:

  • Welcoming customers as they enter the establishment.
  • Assisting guests in finding their tables.
  • Managing reservations and handling phone inquiries.
  • Providing accurate wait time estimates.
  • Seating guests in a way that facilitates efficient service.
  • Maintaining a clean and inviting lobby area.
  • Completing any side tasks before the end of your shift.
  • Performing additional duties as assigned by your supervisor.
Qualifications
  • Strong verbal communication skills and phone manners.
  • Minimum age requirement of 16 years.
  • Capability to stand for at least 4 hours during a shift.
  • Aptitude for multitasking in a dynamic environment.
  • Ability to collaborate effectively with management and fellow staff.
Preferred Qualifications
  • Previous experience in customer service.
  • High School Diploma or equivalent.
Benefits

This role includes eligibility for tip sharing, and full-time employees may qualify for additional benefits.



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