Data Center Facility Operations Manager

4 days ago

Sterling, Virginia, United States Pkaza Full time
Job Description

Job Summary:

Pkaza is seeking an experienced Data Center Facility Operations Manager to support a major critical data center. The successful candidate will oversee the work performed by in-house facilities team to ensure the site is meeting the high and dynamic standards of its internal customers.

Key Responsibilities:

  • Site Management: Perform periodic site walk-throughs to ensure Company's procedures (SOPS and MOPS) and standards are followed.
  • Vulnerability Identification: Identify any vulnerabilities while overseeing 3rd Party Critical Facilities onsite team.
  • Communication: Communicate the status of the operation process with senior management and onsite customers.
  • Site Acceptance: Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards.
  • Liaison: Act as liaison and coordinating efforts between the contracted vendors and the onsite customers.
  • Procedure Development: Oversee the development of procedures/Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work.
  • Audit and Compliance: Participate in the interview process for prospective candidates applying to this critical facility. Audit installed data center components to verify the completion of the job scope by the vendor and verify the design documentation for the build-out and ongoing operations of the data hall space.
  • Leadership: Provide strategic / tactical leadership with a background in best practices related to operations for performance and reliability on a variety of state of the art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc.
  • Supervision: Supervise the on-site management; the facility manager, facility technicians, sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures.
  • Customer Relationship Management: Manage Customer Relationship and act as escalation point of contact for the company at this site.
  • Performance Management: Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance.
  • Project Coordination: Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency.
  • Procedure Review: Review MOPs and SOPs for all work on critical data center facility equipment.
  • Uptime Assurance: Ensure that a constant state of readiness in support of the mission goal of 99.999% uptime.

Qualifications:

  • 7-15+ years of data center facility operations and maintenance experience
  • 5 years leadership experience in data center facility operations
  • Budget / P/L responsibility
  • Client Facing Experience / Previous experience supporting Hyperscale or Colo customers
  • Solid Understanding of Critical Electrical and Mechanical / HVAC equipment
  • Experience supervising a technical data center operations staff
  • Previous experience as a Data Center Facility Manager a must
  • Strong verbal and written communications skills
  • Good presentation skills in leading meetings (both conference and in person)
  • Superior analytical, planning and problem resolution skills Knowledge of Company Services and operations structure and support operations.
  • Highly organized with proved project management abilities
  • Ability to multitask, establish priorities, manage conflicts

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