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Overnight Operations Manager

2 months ago

Sterling, Virginia, United States Bass Pro Shops Full time
Job Summary

The Overnight Supervisor is a key member of the Bass Pro Shops team, responsible for providing daily direction to the Outfitters on the overnight shift within the retail store. This includes sales floor replenishment, merchandise presentation, seasonal resets, inventory management, and price change execution.

Key Responsibilities
  • Delegate tasks and work assignments to team members by giving clear and concise direction and follow up to ensure proper execution.
  • Ensure adherence of all standard operating procedures and processes by team members, following up to provide training and guidance when needed.
  • Maintain visual presentation standards including in-store signage, proper execution of merchandise directives and planograms, merchandise recovering/front facing and general daily recovery ensuring a pleasant and productive shopping experience for all customers.
  • Ensure nightly replenishment of sales floor from backstock inventory, as well as new replenishment from the Distribution Centers and direct vendor deliveries.
  • Support inventory management in partnership with the Inventory Control team by completing on demand counts, empty peg scanning, pick requests, display integrities, etc. during off peak business overnight.
  • Support the Management team with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, tagging, signing and pricing of all advertised items.
  • Support the Management team in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment-free working environment for all associates.
  • Assist the Management team and Human Resources Representative to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with the Management team and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Ensure all breaks and lunches are provided for overnight Outfitters in accordance with all state and local regulations.
  • ALL OTHER DUTIES AS ASSIGNED.
Requirements
  • Minimum Degree Required: High School Diploma or Equivalent
  • Years of experience: 2-4 Retail Years Retail Experience
  • Availability to work overnight shifts
Preferred Qualifications
  • Ability to read and analyze certain reports
  • Ability to effectively present information and respond to inquiries from Managers, Outfitters, customers and the general public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and inventory management systems
  • Demonstrated strong interpersonal skills
  • Ability to establish and maintain effective working relationships with co-workers, Outfitters, customers and with the Base Camp team
Benefits
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more
Equal Opportunity Employer

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.