Merchant Services Coordinator

1 week ago


Orlando, Florida, United States Biller Genie Full time
Job Overview

Biller Genie is on the lookout for a detail-oriented and experienced Payments Specialist to enhance our dynamic team.

The ideal candidate will be a recognized authority in the merchant services sector, thriving both independently and as part of a collaborative team in a vibrant, rapidly evolving setting. This individual will act as the go-to expert for merchant services within the organization, overseeing and aiding in the creation of efficient processes for merchant onboarding and setup.

This position requires on-site presence. A relocation incentive may be available for eligible candidates. If you are applying from outside the local area, please note your intention to relocate at the top of your resume for consideration.

About Us: Biller Genie has recently been recognized by Inc Magazine as one of the Best Places to Work in 2023. We are an award-winning B2B SaaS platform dedicated to helping businesses accelerate their payment processes. Based in Orlando, we are experiencing significant growth and serve clients across the United States. Our innovative technology is transforming the payments and accounting landscape. Visit our website to learn more.

Key Responsibilities:

  • Utilize your expertise as the subject matter authority on Merchant Services to educate and support team members.
  • Develop processes and provide guidance for merchant onboarding and setup.
  • Conduct data entry and ensure consistency across various technology platforms.
  • Act as the primary point of escalation and resolution for payment-related issues as necessary.
  • Serve as the main liaison between internal teams and external partners.

Required Qualifications:

  • 5-10 years of experience in the merchant services field.
  • A minimum of 3 years of hands-on administrative or data entry experience.
  • Demonstrated leadership and management capabilities.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Ability to thrive in a high-energy, high-expectation environment.
  • Strong technical aptitude with the capacity to absorb and apply technical information to business solutions.

Benefits:

  • Comprehensive Medical, Dental, and Vision coverage.
  • 401k plan with up to 4% company matching.
  • Flexible Unlimited Paid Time Off (PTO) policy.

Our Mission:

To deliver an automated accounts receivable platform that seamlessly integrates with existing business processes for the small to medium-sized business market.

Our Core Values:

Get Shit Done Right: We are committed to completing tasks accurately and on time, every time.

Own It: We are experts in our fields and confidently address issues when they arise.

Catch Up: We are high achievers who thrive in a fast-paced environment.

Believe in the Genie: We are passionate about our collective goals and demonstrate our commitment as a team.

Class Shines: We are articulate professionals who present ourselves well and communicate with intention.

Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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