Service Logistics Coordinator

2 weeks ago


Orlando, Florida, United States MarineMax Full time
POSITION SUMMARY:

The Service Logistics Coordinator is responsible for managing customer pick-ups and deliveries, facilitating new boat deliveries, maintaining company vehicles and equipment, unloading incoming boat shipments, and contributing to the upkeep of the yard and facilities.

CORE RESPONSIBILITIES:
  • Efficiently coordinate service pick-ups and deliveries
  • Assist the delivery captain with new boat deliveries
  • Ensure all work order tasks are completed prior to scheduling service customer boat deliveries
  • Maintain a tidy and professional showroom and yard
  • Oversee the loading and unloading of deliveries
  • Verify serial numbers of all deliveries for accuracy
  • Conduct maintenance on vehicles and equipment
  • Ensure safe operation of all company vehicles and equipment, including trailer management
  • Supervise customer boat deliveries and pick-ups to external vendors for subcontracted work
  • Assist in organizing boat shows and other promotional events on and off-site
  • Report any damage to boats or equipment to the Sales or Service Manager
  • Perform any other assigned tasks
KEY PERFORMANCE INDICATORS:
  • Improved customer satisfaction and loyalty
  • Maintained a presentable and professional yard and showroom
  • Effective teamwork and collaboration
  • Well-maintained, safe, and functional equipment
  • Organized and attractive promotional events
  • Reduced loss or downtime due to equipment issues
*MarineMax and its subsidiaries utilize E-Verify, an Internet-based system, to validate the eligibility of all newly recruited employees to work in the United States. For more information on E-Verify, as well as your rights and responsibilities, please visit the specified resources.

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