Quality Assurance Specialist

2 weeks ago

McKinney, Texas, United States Dale Workforce Solutions Full time

Overview:

The Quality Assurance (QA) Specialist plays a crucial role in guaranteeing the quality and reliability of software applications through sophisticated testing techniques and comprehensive systems evaluation.

This position entails designing, executing, and upholding rigorous quality assurance standards and methodologies to improve product functionality and customer satisfaction.

As a vital part of the development team, the QA Specialist has a significant influence on the overall quality of products by ensuring that software releases adhere to the highest benchmarks of performance and user experience.

This role is pivotal in reducing defects, enhancing product efficiency in practical applications, and delivering dependable software solutions that surpass client expectations.


Primary Responsibilities:

Strategic:

  • Formulate and implement quality assurance strategies that align with our overall engineering and business goals.
  • Define and monitor clear quality indicators for our software products to ensure ongoing enhancement.

Technical:

  • Create and carry out comprehensive test plans and protocols to detect software defects and their underlying causes.
  • Employ a combination of automated and manual testing methods to guarantee thorough product evaluation and quality assurance.

Collaborative:

  • Work closely with developers and product managers to fully grasp product specifications and requirements.
  • Provide prompt, actionable feedback on identified issues during testing phases to facilitate swift resolution.

Daily Duties:

Routine:

  • Perform regular system assessments and testing cycles, document findings, and maintain comprehensive records of testing phases and product challenges.
  • Continuously improve testing methodologies to boost efficiency and effectiveness.

Project Focus:

  • Lead initiatives aimed at enhancing quality, such as integrating new testing tools or approaches into our QA framework.
  • Ensure collaboration across departments to maintain quality from design through to launch.

Communication:

  • Regularly inform engineering stakeholders about testing progress, highlight potential risks, and suggest improvements.
  • Clearly communicate testing outcomes and insights to all relevant stakeholders to ensure transparency and ongoing enhancement.

Qualifications and Skills:

Understanding of Software Development Lifecycle:
Thorough knowledge of the complete software development lifecycle (SDLC), encompassing requirements gathering, design, coding, testing, deployment, and maintenance.

Agile Methodologies:

Familiarity with Agile development practices, such as Scrum or Kanban, and the capability to work in iterative development cycles.


Technical Expertise:
Proficiency in various testing frameworks and environments, including automated testing tools.

Strong Problem-Solving Skills:
Exhibits a strong ability to identify, analyze, and resolve complex technical issues with innovative solutions, while managing tight deadlines.

Proactive Approach:
Takes initiative to foresee challenges, propose enhancements, and drive projects forward independently.

  • Self-sufficient and

Collaborative Work Style:

Capable of working independently when necessary, while also being an effective team player who collaborates seamlessly with colleagues.


Interpersonal Skills:
Develops and maintains positive relationships with team members and stakeholders, fostering a collaborative and supportive work environment.

Effective Communication:

Clearly articulates technical concepts and project updates to both technical and non-technical stakeholders, ensuring mutual understanding and alignment.


Education and Experience:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field preferred.
  • 2-3 years of experience in a quality assurance role within a software development environment.
  • Quality Assurance Certifications such as ISTQB or CSTE are advantageous.
  • Strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Confluence).
  • Experience in a SaaS, healthcare technology/IT, or healthcare B2B context is highly preferred.
  • Experience in a startup environment is a plus.

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