Compliance Assurance Coordinator
2 weeks ago
Company Overview:
At Equus Workforce Solutions, we are dedicated to empowering job seekers and career changers by providing them with the tools and resources necessary to thrive in sustainable and high-demand industries. Our team of skilled workforce professionals is committed to delivering comprehensive solutions through integrated career centers and community partnerships.
As a Quality Control Coordinator, your primary responsibilities will include:
- Conducting thorough reviews of case files and records to ensure compliance and identify areas for enhancement or corrective measures.
- Monitoring and ensuring that contractual performance standards are consistently achieved.
- Evaluating the effectiveness of quality assurance programs by reviewing existing policies, interviewing staff, and assessing participant feedback.
- Preparing and submitting weekly reports on quality assurance findings.
- Providing constructive feedback to management regarding potential improvements.
- Developing, implementing, and overseeing standard operating procedures.
- Ensuring that all clients engage in the client satisfaction survey.
- Guaranteeing that all clients receive a return call within 24 hours of their inquiry.
The ideal candidate will possess:
- A self-motivated and adaptable approach to teamwork.
- Strong organizational, interpersonal, and communication abilities.
- Knowledge of quality assurance protocols and relevant federal, state, and local regulations.
- Proficiency in computer and data management.
- An understanding of eligibility determination processes and filing systems.
- An associate degree or higher in human services, education, psychology, sociology, or a related discipline, along with two years of relevant experience.
- A valid driver's license in good standing and proof of liability insurance.
This position offers a competitive hourly wage of $21.00 and allows for remote work.
Equus Workforce Solutions is a premier provider of workforce development services across North America. Our passionate team is dedicated to implementing best practices in workforce solutions, focusing on the design and delivery of demand-driven programs.
Joining Equus means engaging in extensive learning opportunities and networking initiatives, all while making a meaningful impact on the lives of others.
We celebrate diversity and are committed to fostering an inclusive work environment where everyone is treated with fairness and respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer, welcoming all qualified applicants without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or any other characteristic protected by law.
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