Data Center Operations Specialist

2 weeks ago


Los Angeles, California, United States Cedars-Sinai Full time

About the Role:

The Data Center Operations Technician is a key member of the Enterprise Information Services (EIS) team at Cedars-Sinai, responsible for maintaining and managing the data center. This role plays a critical part in ensuring the data center operates optimally and supports the infrastructure that powers our business.

Key Responsibilities:

  • Manage work queue, inventory, assets, equipment, and cabling installations.
  • Monitor health via interactive dashboards and analysis (Eyes on glass).
  • Monitor and troubleshoot backups.
  • Coordinate systems maintenance and notifications.
  • Manage Data Center access and provide escort.
  • Coordinate external vendor system access.
  • Support server patch management and coordination.
  • Coordinate shipping and receiving activities.
  • Find opportunities for automation and analyze common incidents/requests.
  • Participate in an on-call rotation for after-hours support.
  • Bonus: Configure network switches and storage.

Requirements:

  • Three (3)+ years of experience in cabling, equipment installation, and server administration.
  • Solid grasp with data center equipment and operations. (Server OS, VMware, Storage, Network Infrastructure, Backup systems)
  • Knowledge of network port mapping and connectivity troubleshooting.
  • Ability to provide level 1 incident triage support for server OS related issues (Linux and/or Windows).
  • Ability to configure network switches and storage a plus.
  • Proficiency using Office 365 applications including Word & Excel

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Electrical Engineering, Information Technology, or related field.
  • A+ and/or Network+ certification preferred.


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