Desktop Support Specialist

2 months ago


Los Angeles, California, United States NTT DATA Full time

Job Summary

We are seeking a skilled Desktop Support Specialist to join our team at NTT DATA. As a key member of our technical support team, you will be responsible for providing high-quality support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities

  • Deploy and manage Windows 11 operating systems
  • Manage Active Directory and computer systems
  • Imaging using System Center Configuration Manager (SCCM)
  • Troubleshoot issues related to firewalls, proxies, and antivirus software
  • Provide excellent customer service and support
  • Collaborate with vendors to resolve technical issues
  • Support thin clients, mobility devices, desktops, and laptops
  • Configure Citrix and Epic systems for signature pads, scanners, and credit card machines
  • Respond to and resolve technical issues in a timely manner
  • Participate in weekly team meetings and contribute to team discussions
  • Complete required training and development programs
  • Close tickets in a timely manner and maintain accurate records
  • Provide on-site support in a large hospital environment, requiring frequent walking between workstations

Requirements

  • 2+ years of experience in desktop/technical support
  • A+ Certification
  • Proven customer service background
  • Knowledge of Windows Operating System environment
  • Ability to comprehend and follow technical instructions and scripts
  • Excellent verbal and written communication skills
  • Physical ability to lift and move IT equipment
  • Excellent interpersonal skills and ability to work collaboratively in a team environment
  • Basic customer interaction skills
  • Strong troubleshooting skills
  • Experience with MAC, printer repair, networking, PC imaging, and deployment
  • A driven, self-starting individual with a reliable personal vehicle

Compensation and Benefits

The starting pay range for this role is $32.40/hour. NTT DATA provides a competitive compensation package, including medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long-term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally required benefits.



  • Los Angeles, California, United States SummitHR Full time

    Job DescriptionJob OverviewSummitHR is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and other network devices. You will work closely with our team to ensure that all technical issues are resolved in...


  • Los Angeles, California, United States Insight Global Full time

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Insight Global. As a key member of our IT department, you will be responsible for providing top-notch support to our faculty and staff.Key Responsibilities:Provide deskside laptop and mobile device support in a classroom settingConfigure and troubleshoot...


  • Los Angeles, California, United States SummitHR Full time

    Job DescriptionAt SummitHR, we are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have a strong background in hardware and software support, with the ability to troubleshoot and resolve technical issues in a timely manner.Key Responsibilities:Provide technical support and issue resolution for desktop computers and...


  • Los Angeles, California, United States Iron Systems Full time

    Desktop Support Engineer Job DescriptionAt Iron Systems, we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our desktop devices, ensuring that our employees have the tools they need to be productive and successful.Responsibilities:Manage...


  • Los Angeles, California, United States NTT DATA Full time

    Desktop Support Technician Job DescriptionWe are seeking a skilled Desktop Support Technician to join our team in Los Angeles, California. As a Desktop Support Technician, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices.Key Responsibilities:Perform various managed client services,...


  • Los Angeles, California, United States Focused HR Solutions Full time

    Desktop Analyst OpportunityWe are seeking a skilled Desktop Analyst to join our team at Focused HR Solutions. This is a contract position with the option to convert to full-time after successful completion.Job SummaryThe successful candidate will provide technical support and maintenance for desktop computers and laptops, ensuring seamless operation and...


  • Los Angeles, California, United States AA2IT Full time

    Job SummaryWe are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for setting up and maintaining computer workstations, ensuring seamless network connectivity, and providing top-notch technical support to our team.Key ResponsibilitiesConfigure and deploy computer...


  • Los Angeles, California, United States Focused HR Solutions Full time

    Desktop Analyst OpportunityWe are seeking a skilled Desktop Analyst to join our team at Focused HR Solutions. This is a unique opportunity to work with a direct client in Golden, CO, and contribute to the success of their IT department.Key Responsibilities:Provide technical support for desktop systems, including imaging, installing applications, and asset...


  • Los Angeles, California, United States Insight Global Full time

    A leading research university seeks a skilled Desktop Support Specialist to provide expert endpoint support to faculty and staff. Your primary responsibility will be to troubleshoot and resolve hardware and software issues, ensuring seamless operation of laptops, mobile devices, and other equipment. You will also be responsible for setting up and configuring...


  • Los Angeles, California, United States Solugenix Corporation Full time

    Job Title: Desktop TechnicianWe are seeking a skilled Desktop Technician to join our team at Solugenix Corporation. As a Desktop Technician, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key Responsibilities:Maintain and upgrade hardware and software systemsSupport and...


  • Los Angeles, California, United States AA2IT Full time

    Job Summary:AA2IT is seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have experience setting up and maintaining computer workstations, as well as providing technical support to end-users.Key Responsibilities:Set up and configure computer workstations, including hardware and software installationProvide technical...


  • Los Angeles, California, United States NTT DATA Full time

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our team in Los Angeles, California. As a Desktop Support Technician, you will be responsible for providing technical support and maintenance for our clients' desktop systems. This includes troubleshooting and resolving technical issues, performing...


  • Los Angeles, California, United States NTT DATA Full time

    Job Title: Desktop Support TechnicianJob Summary:NTT DATA Services is seeking a skilled Desktop Support Technician to join our team in Los Angeles, California. As a Desktop Support Technician, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices. You will troubleshoot and resolve technical...


  • Los Angeles, California, United States NTT DATA Full time

    Job Title: Desktop Support TechnicianJob Summary:NTT DATA Services is seeking a skilled Desktop Support Technician to join our team in Los Angeles, California. As a Desktop Support Technician, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices. You will troubleshoot and resolve technical...


  • Los Angeles, California, United States Onward Search Full time

    Desktop Technician Job DescriptionOnward Search is a leading staffing and talent solutions company that connects professionals with top jobs at the nation's leading brands. We're currently seeking a skilled Desktop Technician to join our team.Job SummaryThis is a 12+ month contract opportunity for a Desktop Technician to provide executive-level support for...


  • Los Angeles, California, United States Solugenix Full time

    Job Title: Desktop TechnicianLocation: Los Angeles, CA (Onsite)Contract Type: 4-month contractJob Summary:Solugenix is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Responsibilities:Maintain...


  • Los Angeles, California, United States SourcePro Search, LLC Full time

    Job Title: Desktop AnalystWe are seeking a highly skilled Desktop Analyst to join our team at SourcePro Search, LLC. As a Desktop Analyst, you will provide technical support and services to our end-users, ensuring they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support and services to...


  • Los Angeles, California, United States Solugenix Full time

    Job Title: Desktop TechnicianLocation: Los Angeles, CA (Onsite)Contract Duration: 4 monthsJob Summary:Solugenix is seeking a skilled Desktop Technician to join our team in Los Angeles, CA. As a Desktop Technician, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key...


  • Los Angeles, California, United States Forhyre Full time

    Job OverviewWe are seeking a skilled Desktop Support Engineer to join our team at Forhyre. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our clients, ensuring their systems are running smoothly and efficiently.Your primary focus will be on troubleshooting and resolving technical issues related to...


  • Los Angeles, California, United States NTT DATA Full time

    NTT DATA Services is seeking a skilled Desktop Support Technician to join our team in the United States. As a key member of our team, you will be responsible for providing technical support to our clients, including troubleshooting and resolving issues related to Windows 11 deployments, Active Directory, and imaging using SCCM.Key Responsibilities:Perform...