Business Development Center Representative

1 week ago


Chesapeake, Virginia, United States First Team Automotive Group Full time
Job Description

First Team Automotive Group is a leader in the automobile industry and an award-winning company. We are seeking a highly motivated and energetic Business Development Center (BDC) Sales Associate to join our team.

Key Responsibilities:
  • Respond to customer inquiries via phone and internet with courtesy, accuracy, and professionalism.
  • Promptly and accurately enter customer inquiry data into our CRM system.
  • Generate sales appointments and conduct phone and email campaigns to drive sales.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools to manage inquiry flow and update customer files.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong MS Office Suite computer skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to work in a call center environment.
  • Strong organizational and time management skills.
Benefits:
  • Competitive compensation package.
  • Medical, dental, and vision plans.
  • Company-paid employee life insurance.
  • Short-term disability insurance.
  • Employee assistance program.
  • 401K plan.
  • Discounts on vehicles, parts, and service.


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