Medical Office Assistant/Care Coordinator

1 week ago

Norwalk, Connecticut, United States RMD VillageHealth DM, LLC Full time

About RMD VillageHealth DM, LLC

RMD VillageHealth DM, LLC is a leading healthcare organization dedicated to providing high-quality patient care and services. Our team of professionals is committed to delivering exceptional care and support to our patients and their families.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in facilitating the planning and organization of patient care activities, working closely with our healthcare professionals to ensure seamless care delivery.

Key Responsibilities

  • Coordinate patient care activities, including scheduling appointments, managing referrals, and communicating with healthcare providers.
  • Assist patients and their families with navigating the healthcare system, providing education and support as needed.
  • Collaborate with the care team to develop and implement individualized care plans, ensuring patient needs are met and goals are achieved.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with regulatory requirements.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Participate in quality improvement initiatives, contributing to the development and implementation of process improvements.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree in a healthcare-related field preferred.
  • At least two years of experience in a healthcare setting, preferably in a patient care coordination or clinical support role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.

Preferred Qualifications

  • Experience working in a medical office or clinical setting, preferably in a patient care coordination or care management role.
  • Knowledge of healthcare regulations and compliance requirements, including HIPAA and OSHA.
  • Experience with electronic health records (EHRs) and other healthcare software systems.

What We Offer

RMD VillageHealth DM, LLC offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.

How to Apply

If you are a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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