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Healthcare Scheduling Coordinator

2 months ago


Norwalk, Connecticut, United States Nuvance Health Full time
Job Overview

Position: Medical Practice Patient Representative (Clerical Assistant) at Nuvance Health. This role is part-time, requiring 16 hours weekly, with shifts from 8:30 AM to 5:00 PM on designated days.

Role Summary:

The Medical Practice Patient Representative is responsible for delivering high-level clerical and administrative assistance while managing patient care operations within the medical practice.

Key Responsibilities:

1. Efficiently coordinates and schedules patient appointments, ensuring necessary authorizations for tests, referrals, and procedures are obtained.
2. Manages financial reconciliation and prepares daily deposit reports.
3. Expected to be cross-trained to provide support for check-in and check-out processes.

  • Maintains and organizes physician schedules, including meetings and patient rounds.
  • Orders and manages office supplies to ensure operational efficiency while adhering to budgetary guidelines.
  • Engages in workflow reengineering and process enhancement initiatives to align with healthcare programs.
  • Conducts audits and assists in tracking and reporting necessary information.
  • Acts as a primary user for scheduling and communication systems.
  • Exhibits a professional demeanor and appearance.
  • Meets all compliance obligations related to the role.
  • Performs additional tasks as assigned.

Qualifications:

Required: High School Diploma or GED. Proficiency in MS Outlook, MS Excel, and data entry, along with excellent verbal and written communication skills.

Preferred Experience:
One year in a similar role, with experience in Practice Management Systems, Medical Office settings, or Hospital Scheduling.

Compensation:
Hourly rate based on years of relevant experience. Nuvance Health is an equal opportunity employer, including individuals with disabilities and veterans. We are committed to providing reasonable accommodations for qualified applicants with disabilities unless it imposes undue hardship on our operations. Please ensure all requested information is provided for consideration in current or future opportunities.