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Medical Receptionist

2 months ago

Norwalk, Connecticut, United States Advanced Specialty Care Full time

About Advanced Specialty Care

At Advanced Specialty Care, we are dedicated to providing exceptional patient care and fostering a positive work environment. We are seeking a highly motivated and compassionate Medical Receptionist to join our team.

Job Summary

As a Medical Receptionist, you will be the first point of contact for our patients, ensuring a smooth and welcoming experience. Your responsibilities will encompass a range of administrative tasks essential to the efficient operation of our practice.

Responsibilities
  • Patient Registration: Accurately gather patient information and maintain detailed records.
  • Appointment Scheduling: Coordinate appointments, manage calendars, and ensure timely patient flow.
  • Check-in and Check-out: Process patient arrivals and departures efficiently, verifying insurance information and collecting payments.
  • Phone Handling: Answer incoming calls promptly, provide information, and direct inquiries appropriately.
  • Administrative Support: Scan documents, maintain files, and assist with general office tasks.
  • Patient Communication: Address patient concerns with empathy and professionalism, resolving issues effectively.
  • Sales and Marketing: Promote products and services as needed, providing information to patients.
Qualifications
  • High School Diploma or equivalent required.
  • Minimum of one year of experience in a medical office setting preferred.
  • Proficiency in electronic health record (EHR) software.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
Benefits

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, life insurance, paid time off, and retirement plan options.