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Dental Hygiene Specialist
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Dental Office Coordinator
2 months ago
We are seeking a highly skilled and compassionate Patient Care Representative to join our team at CT Dental Management. As a key member of our dental office, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.
Key Responsibilities- Front Desk Operations: Manage patient appointments, inquiries, and administrative tasks with efficiency and professionalism.
- Patient Communication: Interact with patients in a positive and professional manner, both in person and over the phone, to deliver exceptional customer service.
- Treatment Planning: Review and educate patients on treatment plans, explaining insurance coverage and payment obligations clearly and accurately.
- Insurance and Billing: Accurately confirm insurance benefits, communicate coverage details, and collect patient payment obligations.
- Record Keeping: Maintain and manage patient records, including initial forms, paperwork, and accurate data entry of all patient information throughout the billing process.
- Compliance: Maintain strict compliance with HIPAA and patient privacy regulations to ensure the confidentiality and security of patient information.
- Excellent Communication Skills: Possess excellent customer service skills, clear speaking and telephone voice, and strong interpersonal and communication skills, both verbal and written.
- Administrative Experience: Have previous experience in a dental or medical office setting, with proficiency in computer skills, including experience with dental practice management software.
- Organizational Abilities: Demonstrate excellent organizational and multitasking abilities, with the ability to work in a fast-paced environment.
- Confidentiality: Maintain confidentiality and adhere to HIPAA guidelines.
- Competitive Salary: Receive a competitive salary commensurate with experience.
- Health and Dental Insurance: Enjoy comprehensive health and dental insurance plans.
- Retirement Savings Plan: Participate in a retirement savings plan with employer matching.
- Paid Time Off: Receive paid time off and holiday pay.
- Professional Development: Enjoy opportunities for professional development and career growth within our expanding organization.
