Senior Customer Marketing Manager

5 days ago


San Francisco, California, United States Rippling Full time
About Rippling

Rippling is a cutting-edge technology company that empowers businesses to streamline their HR, IT, and Finance operations in one place. Our innovative platform brings together workforce systems, enabling companies to manage and automate every aspect of the employee lifecycle.

Job Summary

We are seeking a highly skilled Senior Customer Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer-centric marketing strategies that drive revenue growth and customer advocacy.

Key Responsibilities
  • Develop and implement customer marketing programs that align with company goals and objectives.
  • Collaborate with cross-functional teams to source and create customer content, ensuring maximum use and optimization of that content.
  • Design and execute strategies to build and optimize scalable reference programs, case studies, and customer testimonials.
  • Work closely with sales and marketing teams to ensure seamless integration of customer content into sales and marketing tools.
  • Manage and analyze the performance of customer content, providing regular reports and insights to inform future marketing strategies.
Requirements
  • 3-5 years of experience in customer marketing, content marketing, and/or social media.
  • Proven track record of developing and executing successful customer marketing programs that drive revenue growth and customer advocacy.
  • Strong project management skills, with the ability to toggle between multiple projects and priorities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, sales teams, and marketing colleagues.
  • Results-driven with a keen interest in understanding customer needs and preferences.
What We Offer

Rippling offers a competitive salary, benefits, and equity package. We prioritize candidate safety and only communicate through official company channels. If you are a motivated and experienced customer marketing professional looking to join a dynamic and innovative company, please apply today.



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