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Culinary Operations Supervisor

2 months ago


Charlotte, North Carolina, United States Perkins Management Services Company Full time
Position Overview

Perkins Management Services Company is a dynamic food service organization seeking to enhance its operations and culinary team. We are in search of a dedicated professional to take on the role of **Food Service Operations Manager** at a local client site.

The **Food Service Operations Manager** will oversee the front-of-house operations, ensuring a seamless dining experience. The ideal candidate will possess extensive experience in contract food service management, along with strong operational, financial, and client relationship skills. A valid ServSafe certification and knowledge of HACCP standards are essential, along with proven leadership, staff development, and customer service abilities.

This role requires active leadership in managing the front-of-house dining program, providing guidance to skilled staff managers, hourly supervisors, and team members. The Operations Director, in collaboration with the Human Resources department, will be responsible for recruiting, training, staffing, and evaluating the performance of the team.

Key Responsibilities:

  • Collaborate with the Food Service Manager in the recruitment, development, and retention of a high-caliber staff.
  • Work closely with the Executive Chef to create innovative menus that include nutritional information.
  • Act as a champion for sustainability within the dining services program.
  • Maintain rigorous standards of sanitation and employee safety.
  • Achieve weekly budgetary goals and implement effective cost control measures regarding food and labor.
  • Provide ongoing training and development for front-line staff on customer service standards, food safety, and sanitation practices.
  • A college degree in restaurant or hotel management or equivalent experience is preferred.
  • Exhibit professionalism in all business interactions and communications.
  • Must be ServSafe Certified or obtain certification within 90 days of employment.
  • Demonstrate exceptional organizational and computer skills, particularly in Microsoft Office.
  • All employees are required to successfully complete a drug screening and background check.

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