Customer Service Representative

7 days ago


Queens Village, New York, United States Montini Xavier - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities:

  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Provide personalized service and support to our customers, responding to their inquiries and resolving any issues in a timely and professional manner
  • Work closely with our sales team to identify opportunities to promote our products and services to our customers
  • Collaborate with our marketing team to develop and implement effective marketing strategies to reach and engage our target audience
  • Stay up-to-date on industry trends and developments, and provide feedback and recommendations to our leadership team on how to improve our services and products

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of experience in customer service or a related field

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a talented and dedicated team

About Our Agency:

Montini Xavier - State Farm Agent is a leading insurance and financial services agency dedicated to providing exceptional service and support to our customers. We are a team of highly motivated and experienced professionals who are passionate about helping our customers achieve their goals and protect their assets.



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