Airline Customer Service Representative in JFK Airport
1 day ago
Hallmark Aviation is a leading provider of ground handling services for international airlines. Our team of highly skilled and experienced professionals is dedicated to delivering exceptional service to our clients.
Job SummaryWe are seeking a highly motivated and organized Customer Service Agent to join our team at JFK International Airport. As a Customer Service Agent, you will be responsible for providing excellent service to our airline clients and their passengers.
Key Responsibilities- Provide exceptional customer service to airline clients and their passengers
- Rotate through various areas of the airport, including check-in counters, departure gates, and customs
- Effectively navigate through challenges and flight activities to ensure on-time performance
- Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience
- Learn behind-the-scenes workings of an international airport
- Eager to learn new skills and take on new challenges
- Organized and logical thinker with excellent problem-solving skills
- Ability to adapt quickly to unforeseen situations and prioritize tasks effectively
- Effective communication and interpersonal skills
- Computer savvy and proficient in using various software applications
- At least 18 years of age, high school graduate or equivalent
- Eligible to work in the United States
- English proficient, with other languages a plus
- Paid training with our highly knowledgeable and experienced training department
- Excellent advancement opportunities
- Dynamic and fast-paced work environment
- Voluntary dental, vision, and 401(k) plan
- Amazon incentives
Hallmark Aviation is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.
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