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Customer Service Representative

2 months ago


Queens Village, New York, United States John Hogan - State Farm Agent Full time
Job Overview

Position Summary:
A dedicated State Farm Agent is looking for a qualified individual to become part of their successful team as an Administrative Assistant - State Farm Agent Team Member. We are in search of a dynamic professional who is eager to contribute to our growth through meaningful interactions and exceptional customer service.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Exhibit a strong work ethic with unwavering commitment to daily success.

As a Team Member, you will benefit from:

  • Opportunities for professional growth and advancement within the agency.

Qualifications:

  • Exceptional interpersonal abilities.
  • Customer-focused mindset.
  • Self-driven and motivated.
  • Proactive approach to problem-solving.
  • Commitment to delivering outstanding customer service.
  • Attention to detail and accuracy in work.
  • Ability to collaborate effectively within a team.
  • Capacity to manage multiple tasks efficiently.

If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to discuss the next steps in the selection process.

Note: This position is with an independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must fulfill any necessary licensing and training requirements. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not considered employees of State Farm.