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Customer Service Representative

2 months ago

Village of the Branch, New York, United States ZephyrTech Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at ZephyrTech. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide personalized customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Create and manage rental agreements, ensuring all necessary information is accurate and up-to-date.
  • Sell additional products and services to clients, meeting sales targets and contributing to the growth of our business.
  • Distribute and receive rental vehicles, ensuring they are in good condition and ready for client use.
  • Participate in fleet planning, working with our team to optimize our vehicle inventory and meet client demand.

Requirements:

  • Practical experience in the service or tourism industry, hospitality, or a similar field.
  • Strong communication skills in English, with the ability to communicate effectively with clients and colleagues.
  • A valid driver's license (Class B).

About Us:

ZephyrTech is a leading provider of car rental services, offering a wide range of vehicles to meet the needs of our clients. We are committed to providing exceptional customer service, ensuring our clients have a positive experience with our company.