Customer Experience Lead
2 days ago
Unlock Business Growth as a Product Manager
WireScreen, a fast-growing startup backed by Sequoia Capital, is seeking a skilled Product Manager to drive business growth through innovative product development. Our team collaborates with prominent organizations to build a global intelligence platform.
In this role, you'll have the opportunity to work closely with cross-functional teams to deliver exceptional customer experiences. Key responsibilities include:
- Defining product roadmaps and driving feature development
- Collaborating with customers and prospects to shape product strategies
- Leading the implementation of key user-facing features and overseeing their success
- Working with marketing and research teams to identify opportunities for growth and improvement
- Ensuring the scalability and reliability of our data pipelines
The compensation package for this role includes an estimated salary of $165,000-$205,000, plus equity, reflecting the company's commitment to attracting top talent and rewarding outstanding performance.
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Customer Experience Lead
2 days ago
New York, New York, United States PBS Facility Services Full timeJoin Our TeamPBS Facility Services is looking for a Customer Experience Lead to enhance the overall experience for residents, visitors, and employees. As a key member of our team, you will manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors. Your commitment to continuous improvement and exceeding client...
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Customer Experience Lead
2 days ago
New York, New York, United States EssilorLuxottica Full timeEyewear Industry LeaderLensCrafters is an innovative eyewear retailer dedicated to providing exceptional customer experiences. As a Store Manager, you'll be responsible for leading a team of professionals in delivering top-notch service and exceeding sales targets.Job RequirementsTo succeed in this role, you'll need:1+ year(s) management/supervisory...
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Customer Experience Lead
1 week ago
New York, New York, United States Holiday Inn Express Full timeAbout the Role:We are seeking a skilled and motivated Front Office Supervisor to join our team at Holiday Inn Express. This individual will play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Lead the front office team to achieve high levels of customer satisfaction and loyaltyManage daily...
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Customer Experience Team Lead
3 weeks ago
New York, New York, United States Whole Foods Market Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Team Lead. This role will be responsible for leading a team of associates in providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesLead by Example: Demonstrate...
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Senior Customer Experience Lead
3 weeks ago
New York, New York, United States Virgin Hotels New York Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Experience Lead to join our team at Virgin Hotels New York. In this role, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesFront Office Operations: Manage the front office operations,...
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Customer Experience Innovation Lead
2 days ago
New York, New York, United States Tephra Full timeAbout the RoleThe Analyst Relations Manager-Process will be responsible for building and nurturing relationships with key IT industry analysts to position Digital Software & Solutions Group as a leader in customer analytics and smart city technologies.Key ResponsibilitiesCollaborate with experts in product management, engineering, sales, marketing, and...
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Experience Lead
1 week ago
New York, New York, United States Grouper Full timeAbout the RoleGrouper is seeking an experienced Experience Lead to drive customer success across our organization. This is an exciting opportunity to join a dynamic team and make a real impact on our customers' experiences.As an Experience Lead, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty....
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Customer Experience Research Lead
2 days ago
New York, New York, United States Success Academy Charter Schools Full timeSuccess Academy Charter SchoolsAbout Us:We are a network of public charter schools in New York City, dedicated to providing a high-quality education to every student, regardless of zip code or economic status.Job Description:We are seeking a highly skilled Customer Experience Researcher to join our team. As a key member of our customer experience department,...
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Experience Customer Service Lead
3 weeks ago
New York, New York, United States Glaze Teriyaki Full timeAbout UsAt Glaze, we're passionate about fostering a culture that empowers our employees to grow and succeed. With a strong focus on teamwork and customer satisfaction, we offer an exciting opportunity for the right individual to join our team as an Experience Customer Service Lead.Job SummaryWe're seeking a highly motivated and experienced customer service...
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Customer Experience Team Lead
2 weeks ago
New York, New York, United States lululemon Full timeJob Title: Assistant Manager, Guest ExperienceJob Summary:As a key member of our store leadership team, the Assistant Manager, Guest Experience role is responsible for ensuring that our team members and guests receive an exceptional experience in our stores every day. This role involves leading from the floor to build, manage, and develop team members,...
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Customer Experience Research Lead
3 days ago
New York, New York, United States PayPal Full timeWe're on a mission to revolutionize commerce, and we need your expertise to make it happen. As a Senior UX Researcher at PayPal, you'll be part of a collaborative team that's shaping the future of financial technologies. Your role will involve leading research projects, developing research strategies, and communicating insights to stakeholders.You'll have...
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Customer Experience Manager
1 week ago
New York, New York, United States Burlington Full timeJob Description:In this exciting part-time role as a CUSTOMER SERVICE LEAD, you will have the opportunity to make a positive impact on our customers' shopping experience. You will lead day-to-day customer service initiatives and ensure that our customers receive exceptional service at all times.Responsibilities:Lead by example, demonstrating Our Burlington...
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Head of Customer Experience
3 weeks ago
New York, New York, United States Middesk Full timeAbout MiddeskMiddesk is a leading disruptor in the business identity market, aiming to make it easier for businesses to work together. Since 2018, we have been innovating in the field of business identity and verification, which is still largely a manual process in the context of onboarding businesses to receive access to financial products and services. Our...
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Customer Experience Manager
2 days ago
New York, New York, United States Casper Retail Full timeCasper Retail is committed to building a diverse and inclusive workforce that represents all those who dream big equally. We are seeking a talented Store Manager to join our team and help us achieve our mission.About the RoleThe successful candidate will have a strong background in retail management, with a focus on customer service, sales acumen, and team...
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Customer Experience Director
1 week ago
New York, New York, United States Vuori, Inc Full timeCustomer Experience Director Role at VuoriWe are seeking a seasoned Customer Experience Director to lead our sales team in providing exceptional customer experiences. As a critical member of our retail leadership team, you will focus on developing lasting relationships with customers, driving sales growth, and promoting our brand values. Your expertise in...
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Head of Customer Experience
4 weeks ago
New York, New York, United States tabs platform inc Full timeAbout the CompanyTabs is an AI-powered revenue automation platform for B2B businesses. The company uses artificial intelligence to understand and extract elements from complex contracts, powering automated billing, revenue recognition, and reporting workflows.About the RoleWe're looking for a seasoned Head of Customer Success to lead the entire...
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Customer Experience Advocate
3 days ago
New York, New York, United States Genesys Full timeBecome a Customer Experience ChampionAs a Customer Experience Advocate at Genesys, you will be at the forefront of growth, developing new market opportunities and driving growth for both the company and your career. This role requires a sales professional with a hunter mentality and a relentless focus on sourcing and qualifying new leads.Key...
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Customer Experience Director
2 days ago
New York, New York, United States Macy's Full timeCareer OpportunityMacy's is seeking a Customer Experience Director to lead our sales and service team. As a key member of our leadership team, you will be responsible for creating a positive and engaging customer experience across all touchpoints. Your expertise in sales, customer service, and team management will drive business results and help us achieve...
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Customer Experience Manager
1 week ago
New York, New York, United States Zoomo Full timeThe RoleWe're seeking an experienced Retail Associate to join our team in NYC. This critical role involves ensuring exceptional customer experience and smooth daily operations. As the face of the Zoomo brand, you'll interact directly with customers, manage reservations and inquiries, and lead FOH operations to deliver a seamless experience.
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Customer Experience Director
2 days ago
New York, New York, United States CLEAR - Field Full timeUnlock Magic for Customers as a Clear LeaderCLEAR is transforming the way people live, work, and travel, and we need your help! As Customer Experience Director, you'll lead our airport team, ensuring that every interaction with our customers is magical. You'll oversee all aspects of customer service, from responding to inquiries to resolving issues.Salary...