Experience Lead

1 week ago


New York, New York, United States Grouper Full time
About the Role

Grouper is seeking an experienced Experience Lead to drive customer success across our organization. This is an exciting opportunity to join a dynamic team and make a real impact on our customers' experiences.

As an Experience Lead, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. You will need to possess strong analytical and problem-solving skills, as well as the ability to communicate effectively with cross-functional teams.

We are looking for a creative and resourceful individual who can think outside the box and come up with innovative solutions to complex problems. If you have a passion for customer service and a knack for leadership, we want to hear from you

Salary: $65,000 - $90,000 per year (dependent on location and experience).


  • Lead Infant Educator

    3 weeks ago


    New York, New York, United States The Learning Experience Full time

    About The Learning ExperienceWe are a premier early education provider dedicated to making learning joyful, engaging, and fun for children. Our mission is to create a nurturing environment where kids can explore, learn, and grow under the care of our experienced teachers and staff.Job OverviewWe are seeking an experienced Lead Infant Teacher to join our team...


  • New York, New York, United States Cond Nast Full time

    Job Description: At Cond Nast, we strive to deliver excellence in content creation and digital experiences. As a leading player in the media industry, we require a highly skilled Content Experience Lead to oversee our content lifecycle from PLAN, CREATE, PACKAGE, DISTRIBUTE to GLOBALLY ENABLE. This includes supporting our editors in creating, curating, and...


  • New York, New York, United States Genesis Corp dba Genesis10 Full time

    OverviewGenesis10 is a leading staffing firm, and as a Senior Experience Designer, you will be part of their team in New York, NY. This is a 12-month + contract position with a salary range of $65.00 - $85.00 hourly. Salary and BenefitsThe estimated annual salary for this role is between $67,200 and $87,600, based on the provided hourly rate. As a Genesis10...


  • New York, New York, United States PBS Facility Services Full time

    Join Our TeamPBS Facility Services is looking for a Customer Experience Lead to enhance the overall experience for residents, visitors, and employees. As a key member of our team, you will manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors. Your commitment to continuous improvement and exceeding client...


  • New York, New York, United States Restaurant Associates Full time

    Job Summary:We are seeking an experienced Hospitality Experience Lead to join our team at Bloomberg. As a key member of our staff, you will be responsible for ensuring every guest feels welcomed and valued from the moment they step through our doors. Your adaptability, attentiveness, and enthusiasm will help create a memorable experience for every guest.


  • New York, New York, United States The Learning Experience #162 Full time

    About The Learning ExperienceWe are a leading childcare and educational center dedicated to providing exceptional care and learning experiences for children. Our team is passionate about fostering growth, development, and academic excellence.


  • New York, New York, United States EssilorLuxottica Full time

    Eyewear Industry LeaderLensCrafters is an innovative eyewear retailer dedicated to providing exceptional customer experiences. As a Store Manager, you'll be responsible for leading a team of professionals in delivering top-notch service and exceeding sales targets.Job RequirementsTo succeed in this role, you'll need:1+ year(s) management/supervisory...


  • New York, New York, United States The Learning Experience#363 Full time

    About the RoleWe are seeking an experienced Pre-K Teacher to join our team at The Learning Experience - Hudson Yards. As a Lead Preschool Teacher, you will be responsible for leading a team of educators in delivering high-quality educational programs to young children.Your primary focus will be on developing and implementing engaging lesson plans that cater...


  • New York, New York, United States Crothall Healthcare Full time

    Job OverviewCrothall Healthcare is a leading provider of specialized support services exclusively to the healthcare industry. Our team of experts works closely with top hospitals across 46 states, ensuring exceptional patient experiences and satisfaction levels.Key ResponsibilitiesCoordinating and directing all patient experience activities within assigned...


  • New York, New York, United States Capital One Full time

    Company OverviewAt Capital One, we're passionate about enriching our customers' digital and physical experiences. Our thriving environment of collaboration, authenticity, and healthy critique fosters a culture of belonging and elevates each other.Estimated Salary: $163,300 - $186,400 per yearJob DescriptionWe're seeking an established and dynamic Experience...


  • New York, New York, United States WireScreen Full time

    Unlock Business Growth as a Product ManagerWireScreen, a fast-growing startup backed by Sequoia Capital, is seeking a skilled Product Manager to drive business growth through innovative product development. Our team collaborates with prominent organizations to build a global intelligence platform.In this role, you'll have the opportunity to work closely with...


  • New York, New York, United States Holiday Inn Express Full time

    About the Role:We are seeking a skilled and motivated Front Office Supervisor to join our team at Holiday Inn Express. This individual will play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Lead the front office team to achieve high levels of customer satisfaction and loyaltyManage daily...


  • New York, New York, United States BNY Mellon Full time

    Job OverviewBNY Mellon is a leading global financial services company seeking a highly skilled Senior User Experience Lead to join its Credit Services Engineering Team. Located in New York, NY, this role involves collaborating with product and development teams to create user personas, design artifacts, and provide guidance on complex user experience...


  • New York, New York, United States Imprint Content Full time

    Company Overview">We are Imprint, a pioneering fintech company revolutionizing the payments and loyalty landscape.">About the Role">This is an exceptional opportunity to lead our product design team in crafting end-to-end experiences that redefine the credit card industry.">Key Responsibilities:">Design, test, launch, and validate solutions that touch every...


  • New York, New York, United States Whole Foods Market Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Team Lead. This role will be responsible for leading a team of associates in providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesLead by Example: Demonstrate...


  • New York, New York, United States Oscar Health Full time

    About the RoleOscar Health is on a mission to change healthcare for good, and we need talented professionals like you to help us achieve our goal. We are seeking a Senior Experience Strategy Lead to join our Operations team in driving the strategy, program design, and implementation of our Member Experience department.This role is responsible for setting the...


  • New York, New York, United States Musifai Full time

    We are seeking a talented and passionate UI/UX Designer to lead the design work and guide our strong design team to deliver exceptional user experiences for Musifai's products.The ideal candidate will collaborate with other team members in tech and business development to define customer interaction and customer experiences that balance customer needs with...


  • New York, New York, United States Mattel Full time

    Dive into the world of culinary innovation as a Lead Dining Experience Coordinator at American Girl's New York City retail store. With a focus on delivering exceptional customer experiences and meeting business objectives, this 37.5 hour/week role is ideal for those who thrive in fast-paced environments and can balance multiple priorities.Job OverviewAs part...


  • New York, New York, United States The Learning Experience #140 Full time

    We are seeking a highly qualified Lead Preschool Teacher / Pre-K Teacher to join our team at The Learning Experience #140 in Columbus Circle. This rewarding opportunity requires the right candidate to provide top-notch educational experience for young minds.**Salary:** $24 - $27 per hour, based on qualifications and experience.**Job Requirements:*1 year of...


  • New York, New York, United States lululemon Full time

    Job Title: Assistant Manager, Guest ExperienceJob Summary:As a key member of our store leadership team, the Assistant Manager, Guest Experience role is responsible for ensuring that our team members and guests receive an exceptional experience in our stores every day. This role involves leading from the floor to build, manage, and develop team members,...