Customer Experience Team Lead

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Team Lead. This role will be responsible for leading a team of associates in providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesLead by Example: Demonstrate...

We are looking for a Senior Manager, Contact Center Operations & Strategy who is energized by working with a high-caliber team and making a material difference in the lives of millions.You will lead our insurance operations team, setting ambitious goals, driving execution, and maintaining a culture of high performance.ResponsibilitiesManage onshore &...

We are Insider, a B2B SaaS company driving growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have achieved unicorn status, recognized by top-notch investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted...

Job Overview">We are seeking a Fashion Retail Manager to lead our sales team in New York City. As a key member of our team, you will be responsible for managing the sales floor, leading a team of sales associates, and driving sales growth through excellent customer service and product knowledge.You will have the opportunity to work with a diverse range of...

Join Our TeamPBS Facility Services is looking for a Customer Experience Lead to enhance the overall experience for residents, visitors, and employees. As a key member of our team, you will manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors. Your commitment to continuous improvement and exceeding client...

Unlock Business Growth as a Product ManagerWireScreen, a fast-growing startup backed by Sequoia Capital, is seeking a skilled Product Manager to drive business growth through innovative product development. Our team collaborates with prominent organizations to build a global intelligence platform.In this role, you'll have the opportunity to work closely with...

Eyewear Industry LeaderLensCrafters is an innovative eyewear retailer dedicated to providing exceptional customer experiences. As a Store Manager, you'll be responsible for leading a team of professionals in delivering top-notch service and exceeding sales targets.Job RequirementsTo succeed in this role, you'll need:1+ year(s) management/supervisory...

Key ResponsibilitiesThe successful candidate will:Influence and inspire a team to achieve sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV), and Units Per Transaction (UPT).Drive clienteling through Client Outreach, Networking NPS (net promoter score), and ability to accomplish tasks + meet deadlines...

We are looking for a highly motivated Custom Experience Development Lead to lead the conception, prototyping, and execution of branded custom experiences at Amazon Brand Innovation Lab. In this role, you will work closely with advertisers, agencies, and internal teams to deliver innovative solutions.The estimated salary for this position is around $150,000...

About the Role:We are seeking a skilled and motivated Front Office Supervisor to join our team at Holiday Inn Express. This individual will play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Lead the front office team to achieve high levels of customer satisfaction and loyaltyManage daily...

We are looking for a skilled Customer Service Team Lead to join our team at the Courtyard Marriott in New York City. In this role, you will be responsible for leading our Front Desk team and ensuring that our guests receive exceptional service.About UsEndeavor Hospitality Group is a boutique hotel management company founded by entrepreneurial developers with...

Job OverviewThe GEA Process Engineering is seeking a highly skilled Senior Customer Service Representative to lead customer inquiries, manage RFQs, process returns, and collaborate with teams to deliver timely solutions. This role involves ERP management, supplier communication, and account setup support in the food, beverage, and pharmaceutical...

As a Customer Service Team Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service. Your leadership skills and friendly demeanor will make a significant impact on the team's success.Job Responsibilities:Model company core values and lead by exampleDrive...

Job DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...

About the RoleIn this position, you will be responsible for managing post-sales activity for Enterprise customers, driving business growth, and ensuring maximum value from our platform.This includes understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing...

Job OverviewSwipejobs is seeking an exceptional Customer Service Supervisor to lead our team of Customer Service Representatives. This role offers a unique opportunity for an experienced leader to make a lasting impact on our customer experience and drive business growth.ResponsibilitiesThe successful candidate will be responsible for supervising and...

Culinary Team Lead OpportunityAJ Culinary Team Inc is looking for a Senior Culinary Team Lead to join our dynamic team and drive business success.The ideal candidate will have extensive experience in QSR management, strong leadership skills, and a passion for delivering exceptional customer experiences.The estimated annual salary for this role is $70,000 -...

We are seeking a seasoned Product Manager to lead our Customer Experience team. In this role, you will be responsible for driving product strategy and development, collaborating with cross-functional teams to deliver high-quality solutions, and ensuring seamless customer experiences across our platforms.As a key member of our product management team, you...

Responsibilities:Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team.Hire and coach high-performing Customer Success Managers (CSMs) in alignment with company values and methodology.Foster a creative, can-do culture with a strong passion for providing exceptional customer...

Job SummaryAs our Product Support Manager/Director, you will lead a high-performing team of support specialists who engage with our diverse customer base. Your leadership will be instrumental in ensuring our customers maximize the value of our products while providing exceptional support and driving continuous improvement.Key Responsibilities:Mentor and...