Customer Experience Lead
3 weeks ago
LensCrafters is an innovative eyewear retailer dedicated to providing exceptional customer experiences. As a Store Manager, you'll be responsible for leading a team of professionals in delivering top-notch service and exceeding sales targets.
Job RequirementsTo succeed in this role, you'll need:
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes, and policies
- Familiarity with cash registers, computers, and calculators
- A high school diploma or equivalent
- Strong communication and leadership skills
The estimated annual salary for this position is $65,000 - $85,000, depending on location, experience, and qualifications. Additionally, you may be eligible for benefits such as health care, retirement savings, paid time off, and employee discounts.
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Customer Experience Lead
2 weeks ago
New York, New York, United States Charles Tyrwhitt Inc Full timeJob Overview">We are seeking a Fashion Retail Manager to lead our sales team in New York City. As a key member of our team, you will be responsible for managing the sales floor, leading a team of sales associates, and driving sales growth through excellent customer service and product knowledge.You will have the opportunity to work with a diverse range of...
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Customer Experience Lead
3 weeks ago
New York, New York, United States PBS Facility Services Full timeJoin Our TeamPBS Facility Services is looking for a Customer Experience Lead to enhance the overall experience for residents, visitors, and employees. As a key member of our team, you will manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors. Your commitment to continuous improvement and exceeding client...
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Customer Experience Lead
3 weeks ago
New York, New York, United States WireScreen Full timeUnlock Business Growth as a Product ManagerWireScreen, a fast-growing startup backed by Sequoia Capital, is seeking a skilled Product Manager to drive business growth through innovative product development. Our team collaborates with prominent organizations to build a global intelligence platform.In this role, you'll have the opportunity to work closely with...
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Customer Experience Team Lead
1 month ago
New York, New York, United States Whole Foods Market Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Team Lead. This role will be responsible for leading a team of associates in providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesLead by Example: Demonstrate...
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Custom Experience Development Lead
2 days ago
New York, New York, United States Amazon Inc Full timeWe are looking for a highly motivated Custom Experience Development Lead to lead the conception, prototyping, and execution of branded custom experiences at Amazon Brand Innovation Lab. In this role, you will work closely with advertisers, agencies, and internal teams to deliver innovative solutions.The estimated salary for this position is around $150,000...
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Customer Experience Lead
4 weeks ago
New York, New York, United States Holiday Inn Express Full timeAbout the Role:We are seeking a skilled and motivated Front Office Supervisor to join our team at Holiday Inn Express. This individual will play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Lead the front office team to achieve high levels of customer satisfaction and loyaltyManage daily...
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Customer Experience Lead
2 weeks ago
New York, New York, United States Navan Full timeAbout the RoleIn this position, you will be responsible for managing post-sales activity for Enterprise customers, driving business growth, and ensuring maximum value from our platform.This includes understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing...
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Customer Experience Innovation Lead
3 weeks ago
New York, New York, United States Tephra Full timeAbout the RoleThe Analyst Relations Manager-Process will be responsible for building and nurturing relationships with key IT industry analysts to position Digital Software & Solutions Group as a leader in customer analytics and smart city technologies.Key ResponsibilitiesCollaborate with experts in product management, engineering, sales, marketing, and...
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Brand Experience Director
2 weeks ago
New York, New York, United States NVE Experience Agency Full timeJob DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...
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Product Manager
2 weeks ago
New York, New York, United States Rockstar Games Full timeWe are seeking a seasoned Product Manager to lead our Customer Experience team. In this role, you will be responsible for driving product strategy and development, collaborating with cross-functional teams to deliver high-quality solutions, and ensuring seamless customer experiences across our platforms.As a key member of our product management team, you...
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Customer Experience Research Lead
3 weeks ago
New York, New York, United States Success Academy Charter Schools Full timeSuccess Academy Charter SchoolsAbout Us:We are a network of public charter schools in New York City, dedicated to providing a high-quality education to every student, regardless of zip code or economic status.Job Description:We are seeking a highly skilled Customer Experience Researcher to join our team. As a key member of our customer experience department,...
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Lead Paint Inspector
2 weeks ago
New York, New York, United States Manhattan Lead Full timeJob OverviewWe are seeking a skilled EPA Lead Paint Inspector to join our team in the NYC area.Key Responsibilities:Punctuality and reliabilityEffective communication with staff membersAble to travel within NYC for work assignmentsExcellent organizational and time management skillsFamiliarity with computer softwareQualifications and Skills:EPA...
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Experience Lead
4 weeks ago
New York, New York, United States Grouper Full timeAbout the RoleGrouper is seeking an experienced Experience Lead to drive customer success across our organization. This is an exciting opportunity to join a dynamic team and make a real impact on our customers' experiences.As an Experience Lead, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty....
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Senior Team Lead, Customer Experience
2 weeks ago
New York, New York, United States Jerry Full timeWe are looking for a Senior Manager, Contact Center Operations & Strategy who is energized by working with a high-caliber team and making a material difference in the lives of millions.You will lead our insurance operations team, setting ambitious goals, driving execution, and maintaining a culture of high performance.ResponsibilitiesManage onshore &...
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Customer Experience Team Lead
4 weeks ago
New York, New York, United States lululemon Full timeJob Title: Assistant Manager, Guest ExperienceJob Summary:As a key member of our store leadership team, the Assistant Manager, Guest Experience role is responsible for ensuring that our team members and guests receive an exceptional experience in our stores every day. This role involves leading from the floor to build, manage, and develop team members,...
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New York, New York, United States Insider Full timeWe are Insider, a B2B SaaS company driving growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have achieved unicorn status, recognized by top-notch investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted...
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Customer Experience Research Lead
3 weeks ago
New York, New York, United States PayPal Full timeWe're on a mission to revolutionize commerce, and we need your expertise to make it happen. As a Senior UX Researcher at PayPal, you'll be part of a collaborative team that's shaping the future of financial technologies. Your role will involve leading research projects, developing research strategies, and communicating insights to stakeholders.You'll have...
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EPA Certified Lead Inspector
2 weeks ago
New York, New York, United States Manhattan Lead Full timeJob OverviewWe are seeking an experienced EPA Lead Paint Inspector or Risk Assessor to join our team in the NYC area. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to travel within the city.Key Responsibilities:Punctual and reliable attendanceEffective communication with staff membersAbility to operate XRF...
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Customer Experience Director
2 weeks ago
New York, New York, United States Material Bank Full timeAbout the Role: Material Bank is seeking a strategic and results-driven Senior Manager, Customer Experience to lead our customer-facing teams and ensure an exceptional customer experience. This role will manage and oversee the customer success and customer service operations, focusing on customer registration, vetting, onboarding, training, satisfaction and...
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Sales Experience Lead
2 days ago
New York, New York, United States Bonobos Full timeAbout the OpportunityBonobos is seeking a Sales Experience Lead in our Guideshop to deliver exceptional customer experiences and maximize personal sales results.As a Sales Experience Lead, you will cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued. You will generate leads for current and future...