Branch Operations Leader
2 weeks ago
The Branch Operations Leader is accountable for the overall effectiveness and profitability of the market under their supervision.
This role will balance Safety, Quality, Productivity, Employee Engagement, and Market Expansion to meet business objectives in areas such as Sales, Customer Satisfaction, Employee Engagement, Profitability, and Growth, which includes retaining existing clients, acquiring new ones, and broadening Service Lines.
Key responsibilities involve guiding, mentoring, developing, and motivating the Sales team and support personnel to drive profitable, sustainable growth for the market.
Daily Responsibilities:
Your management focus will encompass three primary areas: Sales, Operations, and Administration.
You will establish sales objectives, track performance, and implement program guidelines to ensure customer satisfaction while ultimately meeting or surpassing financial targets.
Your oversight of operations will guarantee optimal productivity and safety standards.You will manage the fleet and branch resources to deliver all services punctually while adhering to our high standards and regulatory requirements.
Additionally, you will supervise the accurate administration of all documentation and data entry, enforce guidelines, and initiate process improvement sessions to continually enhance operations and procedures.
Candidate Profile:We are seeking someone with:
- A degree in Business Management, Arboriculture, Forestry, Environmental Sciences, or equivalent experience
- A proven history of selling residential and/or commercial services through a branch-based model
- Demonstrated leadership abilities in coaching, developing, and retaining sales, office, and hourly production team members, fostering a highly engaging site culture
- Previous experience in P&L and operations management
- Strong analytical skills for data interpretation to inform business decisions
- ISA Certification (or willingness to obtain)
- Management experience in the tree care industry is preferred
- Successful candidates will excel in logistics and possess experience in the daily operations of a business, ideally in the tree care or landscape sectors
- Knowledge of General Tree Care, Plant Health Care, or Lawn Care is advantageous
Why Join Us:
We offer numerous training opportunities and support your ongoing education in the industry.
You will collaborate with some of the best-trained and equipped teams in the field, emphasizing quality and safety.
Our collaborative environment allows you to connect and work with experts in the industry.
We provide a competitive salary and benefits package, including health and dental coverage, paid time off, a vehicle program, a bonus plan, and a matched 401(K).
Essential Requirements:
- A valid U.S. Driver's license
- Authorization to work legally in the U.S.
Physical Requirements:
The physical demands described must be met by an employee to successfully perform the essential functions of this position.
While executing job duties, the employee may frequently lift and/or move up to fifty (50) pounds.
We strive to empower each team member to identify and achieve their own version of success, providing the space and opportunity for growth.
To facilitate success, we invest significantly in training and ongoing education.We encourage open communication and support, even across long distances.
This commitment fosters a collaborative culture where we learn from one another and assist each other in achieving success.
We take pride in creating an environment where every employee has the resources and opportunities to advance their career and become a recognized subject matter expert.
At SavATree, we believe that when you work here, you thrive here.SavATree is an equal opportunity employer and maintains a Drug-Free Workplace.
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