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Branch Manager

2 months ago

Centennial, Colorado, United States Savatree Full time
About the Role

The Market Director/Market Leader is responsible for the overall productivity and profitability of the market they service.

This position will balance Business Growth, Customer Satisfaction, Employee Engagement, and Market Expansion to achieve business goals in the area of Sales, Customer Net Promoter Score, Employee Engagement, Profitability, and Growth, including retention of current customers, addition of new customers, and the expansion of Service Lines.

Key Responsibilities:

  • Lead, coach, develop, and engage the Sales team and support staff to achieve profitable, sustainable growth for the market.
  • Develop sales targets, monitor performance, and carry out program guidelines to achieve customer satisfaction while ultimately achieving or exceeding budgets.
  • Oversee operations to ensure maximum productivity and safety, managing the fleet and branch resources to perform all services on time while meeting our high standards and regulatory compliance.
  • Oversee the proper administration of all paperwork and data entry, implement guidelines, and initiate process improvement sessions to continually improve processes and procedures.

Requirements:

  • Degree in Business Management or a related field, or equivalent experience.
  • Successful track record of selling residential and/or commercial services through a branch-based business.
  • Demonstrated people leadership skills, coaching, developing, and retaining sales, office, and hourly production team members, and building a highly engaging site culture.
  • Previous P&L and operations management experience.
  • High degree of proficiency analyzing data and drawing insights to inform business decisions.
  • ISA Certification (or willingness to obtain).
  • Management experience in the tree care industry preferred.
  • Successful candidates will excel in logistics and have experience in the day-to-day operations of a business, preferably in the tree care or landscape industries.
  • Business management as well as knowledge of General Tree Care, Plant Health Care, or Lawn Care is preferred.

What We Offer:

  • We have lots of training opportunities and will support your continuing education in the industry.
  • You'll work alongside some of the best-trained and equipped teams in the industry, with an emphasis on quality and safety.
  • We're collaborative, so you'll have the ability to connect and collaborate with people who are experts in the field.
  • We offer a competitive salary and benefits, including health and dental, paid time off, vehicle program, bonus plan, and a matched 401(K).

Essential Requirements:

  • A Valid U.S. Driver's license.
  • Must be authorized to lawfully work in the U.S.