Manufacturing Customer Support and Sales Representative

1 week ago


Chicago, Illinois, United States BIRK Full time
Job Overview

A prominent manufacturing organization is in search of a Customer Support and Sales Representative who possesses a background in the manufacturing industry. The perfect candidate will demonstrate exceptional customer service abilities, a proactive mindset, and outstanding communication skills. Key duties include delivering precise product information, nurturing customer relationships, and relaying updates regarding lead times and material availability. Below are the qualifications and essential responsibilities required for this role.

  • Exceptional verbal and written communication capabilities
  • Meticulous attention to detail and strong organizational skills
  • Proficiency in MS Word, Excel (particularly Excel), and Outlook
  • Familiarity with an ERP system
  • Solid mathematical skills

Main Responsibilities:

  • Manage incoming calls and emails for the Vice-President of Sales
  • Process and oversee customer orders
  • Provide accurate quotations based on product specifications
  • Deliver customer support and follow up as necessary
  • Engage with various stakeholders
  • Support office personnel, including senior management

If you excel in a multifaceted role and are seeking a long-term career opportunity, we encourage you to submit your resume for consideration.

About the Company

BIRK Staffing is a reputable firm that values dedicated and hardworking individuals. We specialize in temp-to-hire and direct hire placements, collaborating with esteemed companies that offer competitive compensation and growth prospects. Our team is devoted to assisting candidates in securing meaningful employment and providing the necessary resources for successful interviews and resume development.



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