Customer Service/Sales Representative in Manufacturing
5 days ago
This is a challenging opportunity for a skilled professional to join our team at BIRK Staffing as a Customer Service/Sales Specialist in Manufacturing. The ideal candidate will possess strong account management skills, excellent customer service abilities, and a solid understanding of manufacturing processes.
Key Responsibilities- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Manage customer relationships, building trust and loyalty through proactive communication and issue resolution.
- Collaborate with the sales team to identify new business opportunities and develop strategies to drive sales growth.
- Work closely with the manufacturing team to ensure accurate product information and timely delivery of customer orders.
- Develop and maintain strong relationships with key customers, understanding their needs and preferences to drive sales and customer satisfaction.
- Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Strong attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in MS Word, Excel, and Outlook, with experience in ERP systems a plus.
- Excellent math skills, with the ability to accurately calculate quotes and manage customer orders.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth.
BIRK Staffing is a dynamic and growing company that offers a competitive salary, comprehensive benefits, and opportunities for career advancement. We are committed to providing our employees with the tools and support they need to succeed in their roles.
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Chicago, Illinois, United States BIRK Full timeJob OverviewA prominent manufacturing organization is in search of a Customer Support and Sales Representative who possesses a background in the manufacturing industry. The perfect candidate will demonstrate exceptional customer service abilities, a proactive mindset, and outstanding communication skills. Key duties include delivering precise product...
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