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Insurance Customer Service Representative
2 months ago
Margarita Duque Farmers Insurance Agency is a dynamic and competitive insurance agency dedicated to excellence. Our agency thrives on a culture of teamwork and mutual success, with a strong belief in continuous learning and growth.
Job SummaryWe are seeking a motivated and enthusiastic Insurance Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing outstanding customer service, building strong relationships with clients, and identifying opportunities for cross-selling additional insurance products.
Key Responsibilities- Customer Service: Provide exceptional customer service to all clients, addressing their insurance needs and inquiries in a timely and professional manner.
- Sales and Cross-Selling: Collaborate with team members to achieve ambitious sales targets, identifying opportunities for cross-selling additional insurance products and building strong relationships with clients to ensure long-term retention.
- Training and Development: Participate in weekly training and development sessions to enhance your knowledge and skills in insurance sales and customer service.
- Teamwork and Communication: Contribute to a positive and competitive office environment, working collaboratively with team members to achieve common goals and objectives.
- Bilingual: Fluency in both English and Spanish is required.
- Insurance License: Willingness to obtain the necessary insurance license before starting the position.
- Personal Qualities: Enthusiastic and self-driven with a strong desire to succeed, coachable and open to constructive criticism for continuous improvement, honest and operates with integrity, persistent and resourceful in overcoming challenges.
