Payroll Coordinator

1 week ago


Milwaukee, Wisconsin, United States Independence First Full time
Job Title: Payroll Exceptions Coordinator

At Independence First, we are seeking a highly skilled Payroll Exceptions Coordinator to join our team. As a key member of our accounting department, you will play a critical role in ensuring the accuracy and timeliness of payroll processing.

Key Responsibilities:

  1. Resolve errors on timesheets for accurate and timely payroll processing.
  2. Investigate timesheet issues (exceptions) and make recommendations on processing of timesheets in an expedient manner.
  3. Research and assist with all PCW pay errors.
  4. Document late timesheets and complete verbal disciplines on late timesheets and unapproved overtime and recommend escalation where appropriate.
  5. Educate PCWs on filling out timesheets correctly and correcting errors on timesheets in new PCW orientation and on an ongoing basis.
  6. Consult and confer with Registered Nurse (RN) Care Coordinators, PCWs, consumers, and accounting clerks regarding errors and payroll in a timely manner.
  7. Input and coordinate consumer and PCW scheduling and other related information.
  8. Maintain accuracy in data entry for efficient payroll and claim processing.
  9. Process billable nursing visits on a daily basis as a backup to the system. Process all non-billable nursing visits on a daily basis.
  10. Complete and document hospital verifications.
  11. Investigate 'no authorization and no orders' issues and make recommendations for resolution.

Requirements:

  1. High school diploma or equivalent.
  2. Knowledge of payroll processes or collections experience as well as customer service experience required.
  3. Positive attitude and professional approach to work.
  4. Ability to communicate effectively and professionally orally and in writing.
  5. Analytical ability to find conflicts and resolve them.
  6. Excellent organizational skills, interpersonal skills, and ability to prioritize work in a fast-paced environment.
  7. Proficient knowledge of and experience in the general use of computers and internet.
  8. Ability and flexibility to adhere to deadlines and professional judgment to maintain highly confidential information required.
  9. Attention to detail and accuracy a must.
  10. Ability to work independently and as part of a team.
  11. Must be punctual, reliable, and dependable.

About Independence First:

Independence First is an equal opportunity employer and strongly encourages people with disabilities to apply for this position. As an Independent Living Center, it is required that 51% of Independence First's staff have a disability. We offer a collaborative and passionate work environment, as well as a comprehensive benefits package, including 12 sick days, 13 vacation days, and 12 paid holidays per year, as well as employer-paid dental, life insurance, AD&D, short and long-term disability, and health insurance benefits.

Why Work with Us:

At Independence First, we value our employees and offer a range of benefits and perks to support their well-being and success. We are committed to creating a positive and inclusive work environment that fosters growth, learning, and collaboration. If you are passionate about helping others and are looking for a challenging and rewarding role, we encourage you to apply for this position.


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