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Onboarding Coordinator

2 months ago

Milwaukee, Wisconsin, United States Centers for Independence Full time

**Job Summary**

Centers for Independence is seeking a highly organized and detail-oriented Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for processing and correcting documents submitted to generate payroll, troubleshooting missing or incomplete files, and maintaining individual staff and client payroll files.

**Key Responsibilities**

  • Process and correct documents submitted to generate payroll, including court orders, budgets, and employee documents.
  • Troubleshoot missing or incomplete files and paperwork.
  • Maintain individual staff and client payroll files.
  • Update information in the FMS system to reflect accurate applicant and worker information.
  • Complete applications for government reporting numbers, such as FEINs and Unemployment Numbers.
  • Maintain a high conversion rate and achieve production requirements as set by leadership.
  • Perform background investigations and apply client standards for criminal history reviews.
  • Process Worker's Compensation applications and related documents.
  • Provide courteous and professional customer service in all internal and external communications.
  • Perform other related duties as assigned.

**Requirements**

  • Minimum of a High School Diploma or GED required with an Associates Degree preferred.
  • Two years of experience in a related field.
  • Demonstrated flexibility in dealing with change and continuous efforts to improve processes.
  • Ability to establish and maintain a positive working relationship with team members, clients, and the public.
  • Ability to maintain strict confidentiality and perform work with a high degree of accuracy.
  • Ability to effectively utilize and/or learn both PC-based and mini-computer software.
  • Ability to coordinate work to meet deadlines.
  • Knowledge of relevant bookkeeping/accounting principles.
  • Ability to prioritize duties and function effectively in a multi-task environment.
  • Ability to operate under and explain agency and departmental procedures and guidelines.

**Work Environment**

The work environment can be busy and noisy. This is a high-traffic department with many frequent interruptions and people seeking assistance in a wide variety of functions. Includes working in a normal office environment with frequent sitting as well as walking around the office area. Use of office equipment such as copier, fax, phone, computer, etc.