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Payroll Coordinator

2 months ago

Milwaukee, Wisconsin, United States Independence First Full time
Job Summary

We are seeking a highly skilled Payroll Exceptions Coordinator to join our team at Independence First. As a Payroll Exceptions Coordinator, you will play a critical role in ensuring the accuracy and timeliness of payroll processing.

Key Responsibilities
  1. Resolve errors on timesheets for accurate and timely payroll processing. Investigate timesheet issues (exceptions) and make recommendations on processing of timesheets in an expedient manner.
  2. Research and assist with all PCW pay errors.
  3. Document late timesheets and complete verbal disciplines on late timesheets and unapproved overtime and recommend escalation where appropriate.
  4. Educate PCWs on filling out timesheets correctly and correcting errors on timesheets in new PCW orientation and on an ongoing basis.
  5. Consult and confer with Registered Nurse (RN) Care Coordinators, PCWs, consumers, and accounting clerks regarding errors and payroll in a timely manner.
  6. Input and coordinate consumer and PCW scheduling and other related information.
  7. Maintain accuracy in data entry for efficient payroll and claim processing.
  8. Process billable nursing visits on a daily basis as a backup to the system. Process all non-billable nursing visits on a daily basis.
  9. Complete and document hospital verifications.
  10. Investigate 'no authorization and no orders' issues and make recommendations for resolution.
  11. Must have a firm belief in consumer control, the Independent Living Philosophy and Independence First's Vision Statement.
  12. Responsible for a variety of tasks associated with the operation of the accounting department and Independence First as a whole.
Work Environment
  1. Work environment is generally performed in an office setting with minimal to moderate noise level.
  2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
  1. High school diploma or equivalent.
  2. Knowledge of payroll processes or collections experience as well as customer service experience required.
  3. Positive attitude and professional approach to work.
  4. Ability to communicate effectively and professionally orally and in writing.
  5. Analytical ability to find conflicts and resolve them.
  6. Excellent organizational skills, interpersonal skills, and ability to prioritize work in a fast-paced environment.
  7. Proficient knowledge of and experience in the general use of computers and internet.
  8. Ability and flexibility to adhere to deadlines and professional judgment to maintain highly confidential information required.
  9. Attention to detail and accuracy a must.
  10. Ability to work independently and as part of a team.
  11. Must be punctual, reliable, and dependable.