Senior Product Manager

1 week ago

Los Angeles, California, United States NHN Global Full time

Company Overview

NHN Global is a leading technology firm dedicated to creating impactful platforms and experiences through innovative solutions, services, and tools that foster connections between individuals and ideas, propelling industries forward. Established in 2018, NHN Global operates various platform businesses in the realms of e-commerce and entertainment, with its headquarters in Los Angeles as a subsidiary of NHN in Korea.

Department Overview

FASHIONGO stands as the premier B2B wholesale online marketplace, designed to facilitate connections and unveil new opportunities within the fashion sector. Founded in 2002 in the vibrant Los Angeles Fashion District, FASHIONGO empowers the global wholesale market to procure and market the latest fashion and lifestyle trends through a comprehensive platform. With a vast array of brands and nearly 1 million registered retailers, FASHIONGO offers robust tools, exceptional service, and valuable insights. Leveraging technology, FASHIONGO enables buyers and sellers at all levels to shop more intelligently, increase sales, and accelerate growth. FASHIONGO is an integral part of NHN Global.

Key Responsibilities

  • Assist in defining, planning, and overseeing the launch of platform features and improvements.
  • Identify customer challenges and requirements by engaging with both internal and external stakeholders.
  • Generate innovative concepts to enhance the purchasing experience for B2B fashion buyers.
  • Balance product vision with the needs of various stakeholders including sales, strategy, operations, and development.
  • Develop product specifications, create wireframes, draft tickets, and acceptance criteria, and validate product enhancements and issues.
  • Collaborate with development and QA teams to guide products from initial concept to final execution.
  • Formulate a go-to-market strategy to effectively deliver services to users, working closely with marketing and sales teams.
  • Manage daily product lifecycle activities and create a strategic roadmap for future service offerings.
  • Facilitate effective communication and collaboration across all organizational functions.
  • Stay informed about market competitors and trends.
  • Provide assistance to Sales, Implementation, and Customer Support teams as necessary.
  • Prepare written reports detailing status and progress.

Qualifications

  • Bachelor's degree in a relevant field.
  • Bilingual in Korean and English.
  • 5-7+ years of experience in product or project management or online service planning.
  • Exceptional written and verbal communication skills.
  • Ability to present information effectively and professionally to stakeholders.
  • Strong leadership skills and the ability to collaborate well with teams.
  • Analytical thinking capabilities.

Preferred Qualifications

  • Experience within the fashion industry.
  • Background in online marketplace services (B2B preferred).
  • Proficiency in data analytics (SQL knowledge is a plus).
  • Familiarity with HTML and CSS is advantageous.
  • Basic or advanced skills in software for team communication (e.g., Figma).
  • Experience in software development, UX design, or e-commerce platform operations.
  • Experience in service planning, development, or management of e-commerce platforms, including payment, settlement, order processing, product management, buyer/seller management, reward systems, coupon systems, advertising systems, and/or shipping-consolidation service design.

Benefits

  • Annual incentive bonus.
  • Comprehensive medical, dental, and vision coverage for employees and their dependents (0% deduction).
  • 401(k) retirement plan.
  • Life insurance coverage.
  • Accidental Death & Dismemberment insurance.
  • Long-term disability benefits.
  • Health & Dependent Care Flexible Spending Accounts (FSA).
  • Paid Time Off (PTO) – 15 days for the first year (+1 day each subsequent year, up to a maximum of 25 days).
  • Leave for marriage, bereavement, and parental responsibilities, along with equivalent subsidies.
  • Professional development assistance.
  • Employee service awards.
  • Company-provided lunch when working on-site.
  • Fully stocked office kitchen with beverages and snacks.
  • Free parking available.

Compensation

The salary range for this position in Los Angeles, CA is $80,000 - $110,000 per year; the base pay offered may vary within this range based on job-related knowledge, skills, and experience.

A comprehensive range of medical, 401(k), and other benefits will be provided in addition to the base salary. Base pay information is based on market location, and different ranges may apply to specific work locations.

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