Patient Administrative Coordinator
1 day ago
Team Rehabilitation is a network of therapist-owned outpatient physical therapy clinics in the United States. Our mission is to provide exceptional patient care and achieve outstanding clinical outcomes. We strive to create a work environment that values diversity, equity, and inclusion, and we are committed to making a positive impact in the communities we serve.
We are seeking a highly motivated and organized Patient Administrative Coordinator to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet patients in a friendly and professional manner, verifying appointments and assisting with necessary paperwork.
- Ensure seamless communication with patients, physicians, and other staff members, including follow-ups as needed.
- Maintain complex schedules, coordinating with physical therapists and other staff to accommodate patient needs.
- Assist patients with insurance-related questions, verifying and explaining benefits, and obtaining necessary authorizations.
- Accurately update and maintain electronic medical and billing records, following up on additional information as needed.
- Collect copayments and process in a timely and professional manner, issuing receipts and handling billing-related tasks.
- Support clinic performance by preparing management information, inputting data from in-house research, and maintaining clinic supplies and equipment.
- Respect patient privacy and adhere to confidentiality policies.
Other Tasks:
The Patient Administrative Coordinator must be able to multitask in a fast-paced environment while staying on top of daily reports and tasks. Reports to the clinic director and performs additional tasks as assigned.
Qualifications
- High school graduate or equivalent
- Experience in a patient-centered healthcare position is an advantage, but not necessary
- Excellent written and verbal communication skills required
- Must possess solid basic computer skills
- Must be committed to Team's initiative of making DEI a priority
We offer a competitive compensation package, including benefits, bonuses, and opportunities for professional growth and development.
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