Patient Intake Coordinator
6 days ago
Job Title: Patient Intake Coordinator
Job Summary: Twin Cities Orthopedics is seeking a Patient Intake Coordinator to join our team in Woodbury, MN. As a Patient Intake Coordinator, you will be responsible for accurately and efficiently scheduling new and existing patients in our current practice management system.
Responsibilities:
- Schedule new and existing patients in a timely and professional manner.
- Communicate all pertinent patient information regarding their call, including appointment information, directions, check-in times, referral information, and copayments.
- Verify and document insurance information as defined by current business practices.
- Maintain and update assigned appointment reports, new patient reports, or other assigned scheduling modules.
- Work closely with the healthcare team to ensure seamless patient intake and scheduling processes.
Requirements:
- High School diploma/GED or equivalent.
- Customer service experience.
- Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling is preferred.
- Previous experience in a call-center environment is preferred.
About Twin Cities Orthopedics: Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by its physicians. We are committed to providing exceptional patient care and service.
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