Patient Care Management Coordinator
1 month ago
We are seeking a highly skilled Patient Care Management Coordinator to join our team at Fairview Health Services. As a key member of our healthcare team, you will be responsible for providing comprehensive care coordination to patients across the healthcare continuum.
Key Responsibilities- Manage patients across the healthcare continuum to achieve efficient clinical, financial, operational, and satisfaction outcomes.
- Act as a single point of contact for patients, physicians, and care providers throughout the patient's hospitalization.
- Initiate and implement transition functions and activities for patients, communicating with patients, families, and the healthcare team to ensure seamless transitions.
- Assess and document learning needs of the patient and family, developing an individualized education plan based on identified needs.
- Establish and implement nursing care plans for assigned patient populations through assessment, development, activation, evaluation, and discharge.
- Collaborate with healthcare team partners and patients/family to manage the patient discharge plan, optimally communicating the plan across the continuum of care.
- Assist in the development and implementation of process improvement activities to achieve efficient clinical, financial, and satisfaction outcomes.
- Enable efficiency in care by identifying and reducing delays, ensuring appropriate levels of care, facilitating length of stay reductions, and identifying resources to promote a safe and effective discharge.
- Collect data and other information required by payers to fulfill utilization and regulatory requirements.
- Identify and communicate issues related to case escalation to the appropriate leader.
- Establish a collaborative relationship with physicians, medical directors, nurses, and other unit staff, and payers.
- Demonstrate effective communication by being a critical link with attending and consulting physicians and all healthcare team members and payers.
- Facilitate resolution to any identified issues.
- Mentor internal members of the healthcare team on case management and managed care concepts.
- Understand and focus on key performance indicators, actively supervising outcomes and participating in quality planning.
- Facilitate integration of concepts into daily practice.
- Active MN Registered Nurse license.
- 5 years of clinical experience.
- 1+ years of experience working as a care coordinator/case manager.
- Case Management Certification (preferred).
- BSN degree.
- Basic Life Support (BLS) certification.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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