Patient Care Coordinator

7 days ago


ChambonleChâteau, Occitanie, United States Team Rehabilitation Full time

Overview

Team Rehabilitation is a network of therapist-owned outpatient physical therapy clinics in the United States.

We strive to provide exceptional outpatient physical therapy, occupational therapy, and speech therapy services. Our mission is to deliver high-quality care that exceeds patient expectations. Our clinics have received high levels of patient satisfaction, and our patients have achieved clear improvements in their health.

We believe that employing the best people will provide the best therapy and service to our patients. Therefore, Team Rehabilitation offers:

  • Competitive compensation and benefits
  • FREE medical plan
  • Monthly bonuses
  • 401(k) match
  • Excellent educational incentives
  • Generous paid time off
  • Profit sharing
  • Mentorship

The Common Standards all Team Rehabilitation Employees are held to include:

  • Respectful communication with patients and colleagues
  • Adherence to confidentiality policies
  • Non-discrimination in hiring, training, and promotion

Responsibilities

The ideal candidate will be an empathetic and dynamic individual who can serve as the first point of contact within our clinic. Responsibilities include:

  • Greeting patients in a friendly and professional manner
  • Verifying appointments and assisting with necessary paperwork
  • Maintaining complex schedules and ensuring patients receive the appropriate number of visits
  • Assisting patients with insurance-related questions and explaining benefits
  • Accurately updating and maintaining electronic medical and billing records
  • Collecting copayments and processing in a timely and professional manner
  • Supporting clinic performance by preparing management information and assuming basic maintenance of clinic supplies and equipment

Qualifications

  • High school graduate or equivalent
  • Experience in patient-centered healthcare or customer-facing roles is an advantage
  • Excellent written and verbal communication skills
  • Solid basic computer skills
  • Commitment to Team's initiative of making diversity, equity, and inclusion a priority

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