Wine Tasting Room Support Specialist

2 weeks ago


Sherwood, Oregon, United States Hawks View Winery Full time
Job OverviewCompany Overview:

Hawks View Winery is a distinguished establishment situated in the heart of Willamette Valley wine country, renowned for its estate-grown wines from a sprawling 45-acre vineyard. We pride ourselves on delivering exceptional hospitality and creating memorable experiences for our guests in a picturesque setting.

Role Summary:

The Tasting Room Support Specialist will play a vital role in enhancing the guest experience by assisting servers in delivering outstanding wine and food pairings. This position involves preparing and maintaining tasting counters, ensuring that servers are equipped with the necessary tools to provide exceptional service and achieve sales targets. The role is primarily supportive, requiring a service-oriented and sales-driven mindset.

Compensation: Tips

Work Schedule:

  • Wednesday to Sunday
  • 12:00 PM to 8:00 PM

Ideal Candidate Profile:

  • Punctual, detail-oriented, and reliable.
  • Enthusiastic about sharing insights on wine, food pairings, and the local region.
  • Dedicated to providing excellent service to both members and guests.
  • A team player who collaborates effectively.
  • Excited about the opportunity to professionally promote wine and related experiences.
  • Passionate about educating guests on wine and culinary pairings.
  • Friendly and approachable demeanor.
  • Enjoys working outdoors.

Key Responsibilities:

  • Uphold the professional standards and values of Hawks View Winery.
  • Welcome guests warmly and respond promptly to their needs.
  • Ensure all tasting counters and storage areas are well-stocked with wine and supplies.
  • Prepare and maintain stations with necessary items such as glasses, ice, and towels.
  • Assist the Tasting Room Manager or Lead with various tasks to enhance the tasting room experience.
  • Keep the premises clean by collecting empty glasses and dishes.
  • Support the kitchen team with food preparation and serve food to guests as required.
  • Help guests with carrying wine and merchandise to their vehicles.

Qualifications:

  • Availability to work weekends and holidays is essential.
  • Positive attitude and strong conversational skills.
  • Able to stand for extended periods and lift/move items weighing over 40 lbs.
  • Capable of working in varying temperatures.
  • Must be willing to obtain a Food Handlers Card and OLCC permit.
  • Effective communication skills to engage with guests professionally.
  • Able to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Experience in wine, retail, or hospitality is a plus but not mandatory.


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