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Desktop Support Specialist

2 months ago

Sherwood, Oregon, United States Motus Recruiting and Staffing Full time
Job Summary

Motus Recruiting and Staffing, Inc. is seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will provide technical support to end-users, troubleshoot issues, and resolve problems in a timely and efficient manner.

Key Responsibilities
  • Provide technical support to end-users via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Document and track technical issues using a ticketing system
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge base articles to improve technical documentation
Requirements
  • Basic knowledge of ITIL concepts and principles
  • Experience with Microsoft 365 and Microsoft Office
  • Experience supporting iOS devices and troubleshooting technical issues
  • Ability to lift 35 pounds and work in a fast-paced environment
  • Excellent communication and problem-solving skills
About Motus Recruiting and Staffing, Inc.

Motus Recruiting and Staffing, Inc. is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are committed to diversity, equity, and inclusion in the recruitment process and strive to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees.